I stay here several times a year. Lovely hotel in the round, but this time my visit was less than great.
Problems included laundry going missing, then turning up damaged, and then being lost.
Breakfast here is very nice, but today I could not get anyone to give me some coffee, despite three staff standing chatting twenty feet from me. As I tried to get their attention, I noticed one of them repeatedly wiping her nose on her hand, then her hand on her shirt. Yeuch!
Rooms still lovely, and bathrooms spectacular, but there are some problems with customer service that I can't ignore.
- Official Description (provided by the hotel):
- Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Priceline, Marriott, Cheap Tickets, Cancelon and Hotel.de so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ritz-Carlton, Charlotte Hotel Charlotte