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“Exceptional for Charlotte.”

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The Ritz-Carlton, Charlotte
Ranked #14 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
Level 6 Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Exceptional for Charlotte.”
Reviewed January 27, 2013 via mobile

The best business hotel I have stayed in whilst in the US.

Stunning decor, enormous rooms with TVs in the bathroom mirrors. Really comfy beds, with blankets between the mattress and sheets for that princess-and-the-pea experience.

Attentive and chatty staff, nice bar and lobby. The breakfasts could be better- the healthy option is sweet and not all that healthy.

No better location for the major banks, and the social hub, the epicentre.

Highly, highly recommended.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
North Carolina
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 25, 2013

This was my first stay at a Ritz property. My husband is a Platinum rewards member, so we were immediately upgraded to a gorgeous corner executive suite, complete with a fresh fruit plate and cold water. The rooms were very clean, furnishings were nice (although showed very slight wear), and service was hands down amazing. There was some slight noise outside the room, but it is expected in the middle of a city. Everyone was extremely nice and accommodating. Valet was kind enough to drive us to dinner in their courtesy car. Location is ideal to explore the city and perfect place to stay after a show in Time Warner Cable Arena. The bar, Urban Sip, had gorgeous views of the city at night and was perfect for a night cap. Hope to return very soon!

Room Tip: Ask for a garden room on a high floor if you are concerned about road noise.
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank Dandybelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 6 Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed January 24, 2013

Have stayed here twice in 2012, don't remember the exact dates. Both time, I was very pleased with the service and rooms. It's a Ritz so you know you will get the quality that comes with the name. Was not cheap, but you don't come to the Ritz expecting cheap.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank PrinceTristan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2013

Very nice accommodations, convenient downtown location. My only gripe was that the night before a very important day of work, I could not fall asleep due to the pounding music at the club across the street. At 1am, I called the front desk and asked if I could switch rooms. In 15 minutes, they moved me into a 1 bedroom suite on the quiet side of the building (ask to stay in a room with even numbers if you are a light sleeper). Also had a fantastic massage at the spa after a long day of work and travel with only 15 minutes notice.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank noname212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2013

The Ritz always does it right and this hotel is well done as well. Clean, outstanding service and well decorated. A bit pricey but that is to be expected. The Uptown area is a vibrant part of Charlotte. Lots of restuarants and things to do.

Room Tip: Choose a high floor.
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  • Stayed January 2013, traveled as a couple
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    • Location
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    • Service
Helpful?
Thank SMAEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 22, 2013

This Ritz Carlton is worth raving about. All the attributes that Ritz properties are known for was apparent at this hotel. Great service from check-in to check-out. The location is convenient to everything in downtown Charlotte. The room was spacious with high tech features. The breakfast in the restaurant was delicious with gracious and accommodating service. We definitely will make return trips.

  • Stayed October 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigtravel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 17, 2013

The Ritz in Charlotte is perfectly located, is beautifully designed and decorated, and we were treated like royalty while there. The bar and restaurant are places you would go whether staying there or not, and all the better while staying there. The rooms and bathrooms are spacious and gorgeous, and the staff were the friendliest and most gracious of any place I have ever stayed. There were so many nice touches at every turn that I was smiling the whole time there. Truly one of my best hotel experiences ever!

Room Tip: As noted by others the higher floors are quieter.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahSpalding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Charlotte

Property: The Ritz-Carlton, Charlotte
Address: 201 E Trade St, Charlotte, NC 28202-2423
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte

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