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“Great Location But Terrible Hotel”

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Microtel Inn & Suites by Wyndham Charlotte/University Place
Ranked #99 of 180 Hotels in Charlotte
Reviewed April 1, 2014

You could not get a better location. Everything is so closeby. That ends the good part. The hotel lobby itself was under construction so we could not enter from there. The other option was to get the room on the third floor, but with the elevator not working, we did not want to climb 3 floors. The construction was very loud, the food arrangement was terrible and the room itself smelled damp with a mix of cigarette smoke. I would not recommend this hotel to anyone.

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Yesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this reviewResponded April 24, 2014

We are so sorry to here that we did not meet the standard and quality that our guest love about the Microtel. I invite you back to experience some of our wonderful renovations. Please contact Manager directly for a new reservation. Again we at Microtel sincerely apologize. GM

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417 - 423 of 542 reviews

Reviewed March 31, 2014

  • Stayed: March 2014, traveled with friends
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Michael C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this reviewResponded April 24, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2014

I wish a zero star were an option, and I would give it. If you're into the overwhelming smell of nursing homes (where sanitizer is used far too much to cover the smell of illicit activities, cigarettes or death), loose condoms in the parking lot, tiny rooms that look worse than a dormitory, and extremely weird customers and staff, then this is the place for you! Otherwise, avoid!

The room and hotel was so disgusting smelling and looking, that I stayed with a friend in Charlotte instead that night, since I couldn't get a refund after check-in.

Seriously, the thought of that place now nauseates me.

  • Stayed: February 2014, traveled with friends
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Thank Matthew27302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this reviewResponded April 24, 2014

We are so sorry to here that we did not meet the standard and quality that our guest love about the Microtel. I invite you back to experience some of our wonderful renovations. Again we at Microtel sincerely apologize. GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Michael C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Microtel Manage... P, Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this reviewResponded April 11, 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 11, 2014

The hotel was clean, however, there was work going on in the hallways, lobby that was distracting. For the price I expected a fitness room at least.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Lisa U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

Room smelled of cigarette smoke. Manager came to the room immediately and confirmed the smell. He changed our room on the spot. He also took the original room out of service to be cleaned. Hotel staff was very friendly. The hotel is showing signs of wear. Workers were in the lobby making updates to the facility, they worker quietly.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

Well, it started off when one of the two rooms we rented had a heavy smoky smell and not from cigarettes. Then the lock to one of the rooms didn't work right. We couldn't get it locked from the outside. The breakfast was below par with several items not available since the front desk and the breakfast area were being managed by only one person. The room itself was OK as far as the bed, bathroom and cleanliness. The location is good if you are visiting UNCC.

Room Tip: Rent somewhere else. It was overpriced given the annoying issues we had to deal with.
See more room tips
  • Stayed: February 2014, traveled with family
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    • Service
1  Thank Gerald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this reviewResponded April 24, 2014

We are so sorry to here that we did not meet the standard and quality that our guest love about the Microtel. I invite you back to experience some of our wonderful renovations. Please contact Manager directly for a new reservation. You will love the new look! Again we at Microtel sincerely apologize. GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Charlotte/University Place

Address: 132 McCullough Dr, Charlotte, NC 28262-3307
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Best Value Hotel in Charlotte
Price Range: $66 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Charlotte/University Place 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Microtel Inn Charlotte University Place Hotel Charlotte
Microtel Charlotte
Charlotte Microtel

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