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“The facilities were clean and the personnel were friendly...” 3 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Charlotte/University Place

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Microtel Inn & Suites by Wyndham Charlotte/University Place
Ranked #95 of 176 Hotels in Charlotte
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459 reviews from our community

Traveler rating
    101
    108
    102
    79
    69
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Richmond
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 15, 2013

This hotel is in a good location but I would have to say the rooms are small, not in good shape, It was good to have a small icebox in the room. Several of the electrical sockets did not have covers. The room was in need of a paint job.


  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Sherie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this review, November 15, 2013
Dear Valued Customer,
Thank you for taking the time to send us your review. I am thankful for reviews like yours because they help us to continue to improve our property. I will pass along your concerns to the maintenance staff. We try to make certain every guest has a wonderful stay, and I am sorry yours was less than perfect. Please stop by sometime to give us another chance to rectify this and I assure you will not be disappointed.
Thank you,
Microtel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 8, 2013

My Husband and I are very pleased with our 7 nights stay. From day one, the front desk staff was very courteous and helpful; the hotel cleaners were very helpful and polite. The entire staff was wonderful. The room was very, very clean as well as the halls, elevator, and exterior. When there was a need, the staff was quick to accommodate. I appreciate a quality hotel and excellent customer service. Thank you.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Felicia5894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this review, November 15, 2013
Dear valued Guest,

Thank you so very much for your kind words and for taking the time to send us your review! I will pass along your compliments to our staff! It is always wonderful to hear when we are doing our job properly. Thank you again!

Microtel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed September 12, 2013

We stayed 3 nights and had a relatively good experience with only a few hiccups. The room was small, but clean and comfortable. We had a lot of trouble getting our door keys to work, for some reason, and the staff had a bad habit of clearing breakfast away 10-15 minutes early (annoying), but overall we would stay there again. Good value and good Charlotte location.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Unicornfluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Manage... P, General Manager at Microtel Inn & Suites by Wyndham Charlotte/University Place, responded to this review, November 15, 2013
Dear Valued Guest,

I am glad you found our accommodations clean and comfortable! We have been working hard on the key issues that were giving us trouble in September and have since had the problems rectified! Please come back to see us and we will make I t up to you!
Sincerely,

Microtel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Charlotte/University Place

Property: Microtel Inn & Suites by Wyndham Charlotte/University Place
Address: 132 East McCullough Drive, Charlotte, NC 28262-3307
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#4 Best Value Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Charlotte/University Place 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Microtel Inn Charlotte University Place Hotel Charlotte
Microtel Charlotte
Charlotte Microtel

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