To begin, I never write reviews but this hotel was an exception (and not a good one). Every member of the staff we encountered was rude. There was no greeting when we arrived, two female staff members were very rude when asked if we could have an extra towel and blanket, they did not tell us what time breakfast began or what time check out was. Although this hotel is low priced, customer service is everything in my book. Service is definitely a 0 out of 10. Rooms are comfortable for one night, but not a few nights stay. You get what you pay. Spend your money where customers are valued and not treated as burdens. I'm sure when I check out in the morning I'll have more complaints, but this review could not wait.
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- Also Known As:
- Microtel Inn Charlotte Airport Hotel Charlotte
- Microtel Hotel Charlotte Airport
- Microtel Charlotte
- Charlotte Microtel