My son and I stayed here for a Saturday night get-away. We phoned the hotel at 8:20 pm from the airport after we retrieved our luggage to make sure they could pick us up. We were told the bellman leaves at 8:30, so we proceeded to curb D from as instructed. At 8:55, the van had not yet arrived so we took a $14 cab ride instead. The clerk who checked us in offered no apology. She asked how long we had waited and said he usually leaves every 1/2 hour. No offer to refund our cab fare was made.
Restaurants are overpriced. Bottled soft drinks are $2, which is fairly reasonable given typical hotel prices. Pool was nice, if not a bit chilly. My son came down with ear and eye infections the next day. My living room had a desk, but no chair - not very functional.
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- Also Known As:
- Renaissance Charlotte Hotel Charlotte
- Charlotte Renaissance