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“Aloft: really needs quietness”

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Aloft Charlotte Uptown at the EpiCentre
Ranked #84 of 178 Hotels in Charlotte
USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Aloft: really needs quietness”
Reviewed September 20, 2009

Location: 5 stars
Epi center in uptown charlotte.

Service: very good
The management team are excellent.

Rooms: 3 stars, comfortable, clean, trendy and modern: BUT NOISY
1. King bed is COMFORTABLE. Good night sleep. Very excellent
2. AC: powerful and effective
3. Amenties: Excellent: bottle water every day, iron, coffee maker, empty fridge
4. It is VERY NOISY.... here is why: there is no way on earth to shut down the AC unit. There is an off position but that will not shut down the FAN. And the FAN is very noisy. All my co-workers complained about the same exact thing.
5. there is no break for the business traveller: The music is playing in the lobby and even in the elevator.

Breakfast: there are some snacks you can buy. but there is no hot or buffer breakfast offered.

Value: It is good

This hotel can do few things to improve itself:

1) Lower music in lobby.
2) More importantly, allow for complete shut down of the AC units so guests can actually sleep after a long day of work. (this is the most important one)
3) Better isolation from the outside noise

Overall, I recommend this hotel and definitely I recommend it over the Holiday Inn

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmericanInTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (143)
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English first
Fayetteville, N.C.,USA
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 15, 2009

My son booked us overnight, Saturday September 12, 2009 at the Aloft. Reminded me of Copenhagen, Denmark. Very modern! Staying here was a treat. The staff was very nice! My family went to Carolina Panthers game but I waited at the hotel. Staff was very friendly! Definitely in the heart of everything.

Stayed September 2009, traveled with family
Helpful?
1 Thank catlover10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 13, 2009

Stayed 3 nights for a Sunday football game. Would stay again if ever back in Charlotte.

Pros: clean, modern, located adjacent to great Charlotte entertainment & nightlife complex (Epicentre), nice center city location, well appointed guest rooms
, free internet access
Cons: a little tough to find (not well marked from the street), self parking instructions not clear (park underground in the Epicentre complex), housekeeping was inconvenient on both of the full days we stayed (day #1 left at 9:00 a.m., came back at 3:30 p.m. and still not done. Day #2 left at 11:00 a.m. , came back at 5:00 p.m. and still not done. We told the maid to forget it when she knocked 15 minutes later.

I have seen two other negative comments made by people on this site, and I understand both. One pertained to the outside noise levels. Definitely ask for the side opposite the Epicentre if this is an issue (although street noise can be easily heard on this side, even from our 15th floor room - I am sure they could' ve had a better design plan or way of insulating against outside noise). The other issue was of the need to take two separate elevators to get to your room from the self park garage and/or the street. Due to tripadvisor, we were aware of this but considered it a minor inconvenience as we have been to other hotels with similar elevator arrangements in the past.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricmiclab1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATL, GA
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 3, 2009

Difficult to manage parking, drunk guests in the elevators, and endless amounts of noise (even on the quiet side of the hotel) make this a very questionable stay if you do not have any business in the EpiCentre area (leisure or otherwise). Even on a Thursday night from the 15th floor, there was endless amounts of traffic drone, street-noise, and general drunk and disorderly conduct audible from the room in to the early morning hours. In addition, the noises of people walking by the common hallway, and closing their doors was very apparent.

The good however, gives the entire Aloft concept some hope. Intelligently designed rooms, free internet, cordless phones, and a modern approach to the bathroom and shower, in addition to a 42" flat screen TV with desk mounted HDMI, VGA, and composite video-in (some hotels lock these extra inputs out) make it clear that Aloft has catered to the contemporary traveler. A safe big enough for a laptop, coffee and tea facilities and an empty refrigerator round out the amenities nicely. I found the self-service cafe items to be reasonably priced, and the wraps tasted relatively fresh, considering I made a purchase at 11am.

Finally, as a new test I perform in all hotels with internet access, speedtest.net reported a remarkable 9.9 Mbps down, and 7.9 Mbps up transfer speed. Exceptional considering it is complementary.

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank apl175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Charlotte hotels

Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2009

First off, if you are driving a car tack on an extra $20 to whatever room price you were quoted because you will need to overnight your car at a garage. Second, the rooms are noisy because they overlook the Epicentre nightclub/restaurant district which doesn't shut down until late (at least on the weekends). When we arrived on a Saturday night we had to unload our luggage by ourselves in the middle of a busy valet stand with no assistance and no luggage carts. You then have to schlepp your bags into the building, up one elevator and then over to another elevator to get to the room. I never saw a single luggage cart and not one person offered us assistance. The room was nice but the configuration and location of this hotel are all wrong. Whoever planned and designed this hotel did any extremely poor job of considering the customer check-in/check-out experience.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ProfessionalVagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2009

My friend and I stayed at this hotel for convenience as it is located near the Time Warner Cable Arena and we had tickets to a concert there. The hotel was hard to find due to a very small sign on the building and our GPS took us to the hotel across the street. Front desk staff was very helpful and friendly and the rooms are very clean. However, my friends cosmetic bag was taken from our room which contained all of her makeup and brushes. Aside from that misfortune the stay was fine.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wvgirl1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
darlington, sc
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 2, 2009

Positives
1. room was great, with great view of city, nice decor, large flat screen tv, clean updated bathrooms
2. great location
3. valet staff was pleasant

Negatives
1.horrible hotel staff
2. 1 working elevator
3. would not accept cash sales anywhere in hotel even refused to break cash for tipping house keeper and valet
4. extremely noisy, band outside was ok and stopped at 2am or sooner, but most guests are noisy, (like college dorm)
4. not a family enviroment
5. staff knows about escorts picking up guests at hotel bar and did not care
6. paper thin walls, could hear people in halls and adjacent rooms talk at a normal voice
7. parking was very confusing, was told free over phone when booking 2 months ago, then arrived and found that it was $20 a day
8. entrance was hard to find, then had to circle around to come back, sign for hotel was very small up a few stories out of easy site
9. a/c was way too noisy for a newer building
10. had to take 2 separate elevators to get to room
11. luggage carts were not in good working order and on the lobby (5th) floor


I would not recommend this place to anyone that has any family that are traveling with them. We will never stay at this hotel ever again.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cfmoviereplicas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Property: Aloft Charlotte Uptown at the EpiCentre
Address: 210 E Trade St, Charlotte, NC 28202-2404
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 178 Hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
Official Description (provided by the hotel):
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre

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