I have stayed at the ALOFT before and had a pleasant experience. I was more than excited to see it available at a good rate for a date we were visiting next month. Went through the online booking process and when I arrived at the end it said the reservation system was being updated and it could not take my reservation to call or try again. When I re-entered the dates of stay - the price jumped by $90 higher!!! I called and spoke to a representative who told me that there were only 2 rooms available for that date and I needed 2 rooms so the price jumped. WHAT?! She put me on hold to check to see if there were any other discounts she could give me and ended up disconnecting me after being on hold for 3 minutes. I called back and spoke with Tonya - who was also of no help and while she understood that I was upset - there was nothing she could do. BAIT and SWITCH!!! BOO ALOFT CHARLOTTE UPTOWN!!
- Official Description (provided by the hotel):
- Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more less
- Reservation Options:
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- Also Known As:
- Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
- Aloft The Epicentre