Overall, I have found that mall restauants are overpriced with medicore food - afterall, patrons are a somewhat captive audience. What a nice surprise to try Maggiano's. i was with a large "shopping" group, but we were seated promptly, our waiters Kent and Drew were knowledgable without being pushy, did an excellent job of taking care of our party. All of the food was served hot, with generous portions. A very nice touch was that when our sodas, iced teas got watered down, they were replaced with fresh drinks.
I would recommend this restaurant as a destination in itself - nice atmosphere, great food, excellent service.