We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family Reunion Celebration”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Charlotte Ballantyne
Ranked #54 of 178 Hotels in Charlotte
Certificate of Excellence
Southport, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Family Reunion Celebration”
Reviewed January 27, 2014

Reserving 3 rooms for family including 4 grandsons was a pleasure. Amber and her associates at the Front Desk were welcoming helpful and professional. The staff at The Bistro, plus other staff who always pitched in during busy times gave friendly service and quality food with healthy options always available. The Ryan Families

Green Features: They recycle with bins conveniently located in the lobby and rooms!
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J Taylor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, February 3, 2014
JTaylorR,

Thank you for your kind comments about Amber and Bistro staff. This is the kind of service expectations we have at the Courtyard Ballantyne. It is great to hear you were able to enjoy your stay with family. We are all about providing a great place for families to gather. I hope to see you and your family back with us in the near future.

Chad Baker
Assistant General Manager
Courtyard by Marriott Ballantyne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

160 reviews from our community

Traveler rating
    91
    51
    14
    3
    1
See reviews for
49
25
11
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Boynton Beach, Florida
Level Contributor
8 reviews
Reviewed January 25, 2014

My wife and I have stayed at the Courtyard Ballantyne four times this past year when visting our kids who live in South Carolina about 15 minutes away. It is right off the main road with easy access to Charlotte and the surrounding areas. Plenty of shopping and restaurants nearby. The staff from the Front desk to housekeeping to Faye in the Bistro are all excellent, courteous and customer friendly. They even know us by name!! The hotel and rooms are always clean with a very nice pool and fitness center. It is one of the most customer oriented hotels we have found. A great choice for business, pleasure and if traveling with kids.

Room Tip: Rooms on the second and third floors overlooking the grounds are preferred.
See more room tips
Green Features: They practice what they preach about being environmentally friendly.
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Art G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 27, 2014
Art G.,

Thank you for your continued loyalty to the Courtyard by Marriott Ballantyne. We truly appreciate repeat guests and make an effort to get to know each of our customers. It is great to hear we are a part of the memorable trips to the area to visit your kids. I will pass your comments on to the rest of the staff and we look forward to seeing you again in the near future.

Sincerely,

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indian Land, South Carolina
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 15, 2014

Can't say enough about this place - except it'd be nice if they were a little less expensive! Weekend rates are great - weekdays are up there.

Anyhow, the staff, especially the front desk and the Bistro, are the best. Friendly, accommodating, efficient, professional.

The room we had was excellent with a balcony overlooking the pond in the middle of Ballantyne Corporate Park. Lots of walking trails in the BCP. The pool and hot tub were excellent.

Food at the Bistro was good and reasonable. Dining area well-appointed with private TVs in a couple of the booths.

All in all, best value in Ballantyne that we have found.

Room Tip: Try to get a balcony room - though there are very few of them.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rudeman_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 16, 2014
Thank you for your kind comments about our property. Our location is great as we as are situated right off I-485 surrounded by restaurants, entertainment, corporate parks and golf courses. I am pleased to hear you had a chance to enjoy our pool, hot tub and dine in our Bistro. If you plan on traveling to Charlotte in the future check online for our advance purchase rates which offers a nice discount.

Sincerely,

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Arlington, New Jersey
Level Contributor
4 reviews
Reviewed January 9, 2014

My husband and I stayed at the Courtyard Charlotte Ballantyne and were very pleased with this hotel. I liked the fact that it was right off the main road which made it very quiet at night. Everyone was very helpful, pleasant and professional. The lobby and hallways were always kept very neat and clean. When we were there the pool and spa were being renovated so we did not have use until we were almost ready to leave. The hotel management did notify us about the renovations before we were to arrive and offered us use of one of their sister hotels pools. That was Ok since we were busy since it was a Christmas visit with family. I know the next time we will definitely bring our bathing suits. Rooms were always kept clean and bed was comfortable. We will be sure to stay there again.... Thanx !

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 14, 2014
Betty D.,

I am glad we could help make your holiday season special. Thank you for your kind comments about our cleanliness and helpfulness of the entire staff. The kind of service you received is the type we enjoy providing and I will pass these comments on to the employees. Don't forget your bathing suit on your next trip as the pool area is complete!

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
2 reviews
Reviewed January 8, 2014

My stay at the courtyard was great!!
The staff was wonderful and helpful.The rooms were excellect very clean and comfortable.
Pool area was excellent and excersise area was great!
Food was ok also Business area was a pleasure and lounge area was very comfortable I am definetly booking for my next visit!!!

Room Tip: Everythig was great for family and business!!
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 14, 2014
Barbara F,

Comments like these are what make our job worth it each and every day. I am excited to see we exceeded your expectations with clean, comfortable rooms and outstanding customer service. We have changed our menu in the Bistro to include some new seasonal items you may want to try during your next visit. Safe travels and we look forward to seeing you in the near future.

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanwood, Washington, United States
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 8, 2014

This hotel is not up to Marriott standards. Usually when I stay in anything with the Marriott name associated with it I have high expectations - in this case, it was more like a Super 8. Lobby is nice, rooms are small and not too great. Will avoid it if I stay again - there's a Springhill Suites much nicer right down the road. People were nice though...

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 14, 2014
Thank you for taking the time to complete a survey. I am pleased to hear your comment "people were nice" as we strive to provide excellent customer service to each guest. We really do care about our guests and it shows. As far as room size we do offer upgraded rooms up to 700 square feet for an additional cost. Please contact me at Chad.Baker@Marriott.com with any particulars so I can make this right. Safe Travels.

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 10, 2013

Stayed 2 nights for weekend visit. Third stay at this property b/c it's located close to family. Good value & service. This hotel is always busy, often with large groups, so lobby area can be chaotic at times. Our room was good size/w comfortable king bed, large desk & chair + upholstered couch & small table. Nice-size, very clean indoor pool & spa. Only negative was inability of lobby Bistro Cafe to handle morning breakfast rush. The Bistro is a nice idea, especially for Starbucks coffee, an afternoon snack, light dinner or glass of wine. But when we attempted to order breakfast, we were told it would take "at least 20 minutes" to prepare 2 orders of french toast - even though there was only one order ahead of ours. This is the second time in two visits that this has happened, so I suspect the Bistro kitchen is too small to handle the demand. We left in search of a "breakfast" restaurant. Unfortunately, on a sunny Saturday morning, all nearby restaurants were jammed, with 30+ minute queues. But next time, we'll consider staying at a hotel that offfers a breakfast buffet or full-service menu - or rise earlier!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Charlotte hotels
0.2 mi away
Staybridge Suites Charlotte Ballantyne
0.3 mi away
Aloft Charlotte Ballantyne
Aloft Charlotte Ballantyne
#43 of 178 in Charlotte
358 reviews
0.9 mi away
SpringHill Suites Charlotte Ballantyne Area
Show Prices
Show Prices
Show Prices
0.9 mi away
Hampton Inn & Suites Charlotte/Ballantyne
1.0 mi away
Homewood Suites by Hilton Charlotte Ballantyne Area
2.3 mi away
Residence Inn Charlotte Piper Glen
Show Prices
Show Prices
Show Prices

Been to Courtyard Charlotte Ballantyne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Charlotte Ballantyne

Property: Courtyard Charlotte Ballantyne
Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277-4413
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Charlotte
#34 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Hotwire, Travelocity, Cancelon, TripOnline SA, Priceline, Hotel.de and HotelQuickly so you can book your Courtyard Charlotte Ballantyne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing