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“Always an Amazing Stay!!” 5 of 5 bubbles
Review of Courtyard Charlotte Ballantyne

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Courtyard Charlotte Ballantyne
Ranked #57 of 176 Hotels in Charlotte
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Always an Amazing Stay!!”
5 of 5 bubbles Reviewed September 3, 2013

From the time you walk into the door till you leave, it was AMAZING! The staff is always remarkable and the rooms are clean and if you need a fridge or a microwave it was at my door before I got there! Marriott knows how to treat people. KUDOS!!

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Manager at Courtyard Charlotte Ballantyne, responded to this review, September 19, 2013
We pride ourselves on the staff we hire. Carefully selecting people who embrace the concept of "Southern Hospitality" we truly are here to serve, and it makes me so happy to hear you felt cared for. We look forward to seeing you again in your future travels. Thank you again.
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153 reviews from our community

Traveler rating
    85
    50
    14
    3
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Newport Beach, CA
Level Contributor
118 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

Clearly the Flagship property in the Courtyard chain. I am always amazed how well this hotel is run. From the personal greetings from everyone working on the property to the cleanliness and condition of the property.

I have stayed at this Courtyard a number of times as my business travels bring me to the Ballantyne area once a quarter. My only complaint this time around (and minor at that) is that there was no shampoo in the bathroom when I arrived. Other than that, a perfect stay.

The morning café staff was energetic and always brings a smile when I order my breakfast sandwich and Starbucks.

NOTE: if you need a cab in the AM it is always best to arrange the night before with the front desk.

Room Tip: High floor away from elevator
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 50isthenew40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

This was the first time I had stayed a Courtyard. It was in a convenient location, had a nice walking area. The inside has a reading room with computers and a TV. It has a cafe and a workout room. Our room was nice with a good shower. I thought it to be a little pricey but over all not bad.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dealsnphotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review, July 13, 2013
Thank you for your kind words in regards to our hotel. Our lobby was renovated early last year and features the Courtyard Bistro concept. We love the space the home theater provides as well as the private booths with private televisions.

We do offer a number of corporate discounts during the week, and low AAA rates during the weekends many of which start under $99 per night. We hope to see you again in the future.
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Los Angeles, California
Level Contributor
605 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
4 of 5 bubbles Reviewed June 22, 2013

My company's HQ is in the Ballantyne area and they typically ask us to stay at the Aloft. As a platinum Marriott member I went rogue and chose this hotel instead. There is nothing wrong with the Aloft but I would say the Courtyard is much better. The rooms are clean. The hotel is quiet, and staff is uniformly pleasant and helpful. I had breakfast at the Bistro each morning and it was very nice. I didn't get to use the fitness facility on this trip. There was always ample parking and the location is excellent.
One night several of my colleagues joined me in the lobby to watch the NHL playoffs on the big flat screen and enjoyed a few beers. The staff was very accommodating to us and it was more comfortable than being stuck in a sports bar. More like being in someone's living room.
Sorry Aloft but from now on I'm staying here.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bccrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review, June 25, 2013
Hello from Ballantyne bccrab!

How kind of you to share such wonderful comments about our hotel! As a loyal Platinum Elite Marriott member, I am sure your time on the road takes you to many amazing locations. I am happy that you found us and it was our pleasure to serve you and we welcome you back next time you are visiting the headquarters of your company.

Thank you for your loyalty to Marriott!
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Danbury, Connecticut
Level Contributor
147 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed June 1, 2013

Stayed here on business in the Ballantyne area. I've stayed at a lot of Courtyards and they are mostly the same (which is a big part of the reason people like to stay here). The thing that stood out a bit for me here was the cafe - it seemed to have more options than most Courtyards. Location is also really good, within walking distance to restaurants.

Quick feedback - great having access to the computers and printers in the lobby area, but need to make it easier to delete any documents that you might have downloaded from your email to print. The helpful lady at the front desk helped me figure it out, but it took some looking.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reactor1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review, June 7, 2013
Hello Reactor1966.

It is so great to hear that you enjoyed your recent stay, especially our Bistro. The Bistro is a relatively new concept to some travellers and we have found that it is a big hit! As you know, the Bistro allows us to offer casual, easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. I hope you will make us your place to stay as you travel to Charlotte.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 10, 2013

We stayed here on April 5th, 2013 on our way down to Augusta. The hotel was a great advertisement for a Courtyard, clean and comfortable. What stood out to me was the GM, Angie King. I have never seen a GM so user friendly and hospitable; she was everywhere from behind the counter to out front greeting the guests to over at the cafe making my coffee. The general consensus with our party was "we wish there were more Mrs King's out there." She was just as beautiful on the inside as she was on the outside. She and her hotel would be worth going to Charlotte for.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fapugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review, April 12, 2013
Greetings from Charlotte fapugh.

Thank you so much for the kind words. I truly do love making a difference in others’ lives and I am so glad I had the pleasure to meet your group while visiting the area. We hope you will come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington dc
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 4, 2013

I stayed here for 3 days while on spring break with my daughters. Check in went smoothly. The room was great. We had a Room with a view of the pond in the back. My daughters age 10 and 5 enjoyed the view and the pool. I thought the pool would be heated but it wasn't. Overall I didn't have any problems. Would recommend to anyone.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank monalisasmile1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review, April 5, 2013
Hello monalisasmile1980.

Thank you for sharing such great feedback about your recent stay with us. I also love the view of the pond and the Courtyard. It is so serene. Making memories with your little ones is so special and we are glad you decided to choose our hotel! I apologize the heated pool was not at the desired temperature as we do keep it at the recommended regulations for health and safety reasons.

We hope to see you this time next year for spring break!
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Additional Information about Courtyard Charlotte Ballantyne

Property: Courtyard Charlotte Ballantyne
Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277-4413
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Charlotte
#34 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott

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