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“Great place to wait when flight cancelled”

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Hyatt Place Charlotte Airport/Tyvola Road
Ranked #37 of 178 Hotels in Charlotte
Batavia, New York
Level 5 Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Great place to wait when flight cancelled”
Reviewed January 12, 2014

We arrived tired and warn out but left refreshed and ready to fly. Our reception was friendly, and check-in was friendly. Later when ordering late night pastries, we asked if they sold milk--but the answer was "no." However, the host poured us some milk for free!
The room was clean and spacious and the beds comfy and new. The room offered a fine desk, a full couch, and a good-sized hassock. In all, we have no complaints and would fully recommend this to any of our friends who are used to Hilton and Marriott quality. By the way, the airport shuttle is free, and both of our drivers had great personalities.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lame14020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLTHyatt, Director of Sales at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, January 20, 2014
Thank you for your kind comments from your recent visit to the Hyatt Place Charlotte Airport. We appreciate the opportunity to earn your business. I am glad to hear you enjoyed you trip and hope you return soon.

Best regards, Steve Mohney
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707 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Raleigh, North Carolina
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 3, 2014

I have stayed at other Hyatt Places that made me inclined to stay at this location. The staff were friendly and check-in was easy. The room itself was nice and clean. The sheets were soft and the sink space is generous. The noise level was low as well considering how close the facility is to the airport and major highways. My only disappointment was the shower. It was very small and with the towel rack on the back wall of the inside of the shower, which it made it very tight. Overall though, very pleased that we were able to take the shuttle to the airport for no charge. The shuttle left on time and was well maintained.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLTHyatt, Director of Sales at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, January 20, 2014
Thank you for your wonderful comments! I was so glad to read you were impressed by our accomodations and team. We truly strive to be the very best! We look forward to the opportunity to welcome you again in the future. Best Regards, Steve Mohney
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Jacksonville, NC
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 31, 2013 via mobile

This is the second Hyatt I've stayed at. The rooms are nice looking and the staff seems friendly. The only complaints I have are, in the room I'm staying in there's what looks like a chocolate smear (at least I hope it's chocolate...) on the wall in front of the bed. How can you miss it? My husband and I are here with his mother, our sister in law and his grandparents; my mother in law found a pair of women's undies hanging in her closet, hanging there for who knows how long. To make up for it she was offered a free dinner, but she asked for a late checkout and we were all granted one. The fridge doesn't seem like it cools off, I can't even tell if it's plugged in. Other than that, the bed was comfortable enough for me and I don't mind it here. You do hear planes taking off and landing a lot, but that's what happens when you stay near an airport.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Dannabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLTHyatt, Director of Sales at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, January 20, 2014
Thank you for being our guest and for taking the time to comment. We pride ourselves on providing excellence in accommodations and I apologize that you experienced some issues during your stay with us. We have addressed every item you mentioned. I hope we have the opportunity to welcome you and your family as a guets again in the future. Best Regards, Steve Mohney
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Pittsburgh, Pennsylvania
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 24, 2013

Stayed here w/my family (18-7yro) so comfortable&cozy. We checked in LATE&staff was right there&got us in our room in now time. Breakfast was fab! real flatware&plates, great warm food, coffee was super hot yum! Staff greeted us in the morning&made sure we had more then enough to eat. WE ALREADY BOOKED OUR ROOM FOR THE TRIP HOME, we cant wait!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank kimnpgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLTHyatt, Director of Sales at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, January 20, 2014
Thank you for being our guest at the Hyatt Place Charlotte Airport. We are very proud of our team and fortunate to work with them. I will share your comments with our staff. We look forward to welcoming you again soon and appreciate the opportunity to earn your business.

Best regrds,
Steve Mohney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level 5 Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed December 17, 2013

We stayed hear on advice from a friend about the airport parking option. You can stay one night and leave your car for 7 days. We had an early flight so it was less stressful to be near the airport the night before. Our flight was delayed, so it was great to be able to stay at the hotel instead of the airport. Room was comfortable and shuttle to the airport was quick. Reasonable weekend rate.
We'll do this again for an early flight.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pearsob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, General Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, December 23, 2013
Dear Pearsob1, Thank you so much for your great comments! I was happy to read you were delighted with our Park and Fly package as well as the shuttle service. We look forward to welcoming you back again soon. Best Regards,
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San Pedro Sula, Cortes, Honduras
Level 5 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 15, 2013 via mobile

I was at this hotel for a week and a half. Great service, clean rooms, good breakfast. Internet and free printing available. Very comfortable beds and spacious rooms. It has shuttle service available to and from the airport. It will also take you 5 miles round.

Stayed December 2013, traveled on business
Helpful?
Thank Hermann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nina S, General Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, December 17, 2013
Dear Hermann S, Thank you so much for your wonderful comments! I was so glad to read you were impressed by our property as we truly strive to be the very best! I hope you get the opportunity to stay with us again in the future. Best Regards, Nina Shirk
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gfsu
Level 6 Contributor
168 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 8, 2013 via mobile

Hotel does have a move shuttle service from airport which is nice, it's not too far from downtown which is nice also. The staff was very friendly but execution was a bit of a miss. The first room we were given was not ready so we went back for another, it was ready but had dirt blowing from heater but at that point we just dealt with it. Room setup is nice and the pantry area downstairs is very convenient. Checkout was easy but before hopping on the shuttle couldn't get coffee because both were empty. Overall decent stay and would stay again at the right price

Stayed December 2013
Helpful?
Thank gfsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLTHyatt, Director of Sales at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review, January 20, 2014
Thank you for providing feedback of your experience at The Hyatt Place Charlotte Airport. We are glad that your visit was good in general and will be sure to share your comments with our team. We appreciate your business and hope you will return again soon.

SIncerely,
Steve Mohney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charlotte Airport/Tyvola Road

Property: Hyatt Place Charlotte Airport/Tyvola Road
Address: 2950 Oak Lake Blvd, Charlotte, NC 28208-7718 (Formerly AmeriSuites)
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Charlotte
#21 Business Hotel in Charlotte
#43 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charlotte Airport/Tyvola Road 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located just west of uptown Charlotte and four miles from the Charlotte Douglas International Airport, the Hyatt Place Charlotte Airport/Tyvola Road hotel is centrally located to popular area attractions including the Charlotte Motor Speedway, Bank of America Stadium, the Carowinds Amusement Park and the Billy Graham Library. Ideal for business travelers, couples looking for a getaway, and busy families, Hyatt Place features a selected range of services aimed at providing casual hospitality in a well-designed, high-tech and contemporary environment. Our free high speed wireless internet allows you to stay connected in the comfort of your room, or utilize our business center for any other printing or computing needs ... more   less 
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Also Known As:
Hyatt Place Charlotte Airport/Tyvola Road Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt

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