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Reviewed November 25, 2012

The greeting at check-in was very friendly (Chris). All staff members were helpful and seemed very sincere about making the stay as pleasant as possible.The complimentary breakfast was well-stocked and staff was busy keeping breakfast area clean and making sure guests served well. I will definitely stay at this property again.

  • Stayed: November 2012, traveled as a couple
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Thank aladdin77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012 via mobile

Basic complimentary breakfast is offered with orders for eggs taken at the counter. If you want to sit for a leisurely breakfast, note that the eating area is smallish. Though quite near the flight path, it was relatively quiet after 10 pm. A pleasant, efficient, perceptive staff was at check-in. Room was clean, and bathroom appeared to be recently renovated. Large, walk-in shower was sparkling clean. No tub.

  • Stayed: November 2012
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1  Thank hank1USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

I was in Charlotte for my daughter to play in a softball tournament. Check in was fast, front desk staff very friendly and helpful. Room was very nice and clean. Room layout was awesome. Nice sitting area with big couch. Big flat screen tv. Small wet bar area with sink and fridge was convenient. Very positive experience. The only reason I'm not giving 5 stars is because from the room we had you could hear quite a bit of air traffic from the nearby and very busy Charlotte Douglas Airport but this is their airport location!

Room Tip: Ask for and odd number room, eg 219 ect. This will put you on the side of the building away from the noisy airplane take offs!
  • Stayed: November 2012, traveled with family
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Thank Bpd209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Stranded here during Hurricane Sandy for two nights. Clean, attractive room, great breakfast (included) and limited but tasty 24/7 menu. Prompt shuttle to and from airport. Front desk, Josh and Taurean and everyone eager to make our stay comfortable.

  • Stayed: November 2012, traveled with friends
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Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We had a 11 hour layover coming in from Punta Cana to Charolette to Sacramento, Cali. and we needed a quick easy access hotel from airport that offered free shuttle to airport and this was a great place. When you head out of luggage claim go to D section and wait for Hyatt van, they run every half hour, but we called since we got in at 8:30pm when next shuttle was coming and they sent it over right away to pick us up. It was very convenient and easy. Check in was quick and friendly. Our room was huge and beds comfortable, especially coming from a bed we had been on for a week that was like laying on bricks...lol We were actually sad it was only a 9 hour stay. There is a great soul food restaraunt in parking lot if you are hungry, but they also have food in hotel. Would definetly stay again if we have another long lay over.

  • Stayed: October 2012, traveled as a couple
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3  Thank Virgo3am
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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