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“Excellent shuttle service that took us to and from hospital!”
Review of The Carolina Inn

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The Carolina Inn
Ranked #3 of 18 Hotels in Chapel Hill
Certificate of Excellence
GreenLeadersGold level
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent shuttle service that took us to and from hospital!”
Reviewed October 22, 2010

Our trip was neither leisure nor business; my son was getting oral surgery at the hospital. The hotel was extremely accommodating - including a shuttle that took and to and from the hospital. Aaron, the shuttle driver, was back at the hospital before they wheeled my son outside. He called ahead to the hotel to have a wheelchair awaiting our return. Everyone was very helpful.

Stayed October 2010, traveled with family
Helpful?
1 Thank tarheellisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Baton Rouge, Louisiana
Level 5 Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 21, 2010

We just arrived home after a 3 night stay at The Carolina Inn in Chapel Hill. We absolutely loved it. Upon arrival we were greeted at the door and a very gracious young man named Mac handed us a homemade chocolate chip cookie and made our arrangments for our visit. We were in Room 348 and we were pleased. It is decorated in Old South elegance and the bed was very plush and comfortable. We had makings in our room for coffee/tea and the staff had left us orange juice and fresh fruit which we had requested. The turndown service with chocolates was nice. All of the staff are wonderful. One of the best parts of our stay was the Carolina Crossroads Restaurant at the Carolina Inn. It is a Mobile Four-Star restaurant(one of only two in the State) and is a Four Diamond AAA winner. The breakfasts and the dinners was superb! I can't say enough about how good the food is. There is free access to computers, free USA Today and local newspapers and the amenities in the bathroom are high quality. We were very very pleased with our stay and hope to go back next year! Don't hesitate to book your stay at The Carolina Inn. It is a wonderful experience in Old South grandeur.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveTheSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 18, 2010

Be sure to request a renovated room. If you hate small rooms, you should insist on a king or two doubles. The queen room was cozy and perfect for us, but my husband might have liked a larger room.

Love this hotel and my ultimate test of how good a hotel is... did i want to stay longer? Yes! Honestly, I would have liked to have stayed another 4 days! Really wanted to take an afternoon nap in that bed. Bedding was fabulous. Be sure to request a renovated room. They were still renovating when we were there. The decor was fabulous. It isn't clean lines modern by any means, but it is tasteful, classy - marble baths, clean white fluffy bedding, and gorgeous window treatments, rugs. Furniture is all local mahogany and very nice.

Loved it!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PugetSoundGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 7, 2010

We got in early, 10 AM or so and they had our room ready. No fuss. No special request. It was clean, comfortable, lovely decor. Parking was easy and reasonable at $10/day. If not for our daughter who has special needs we would have been within walking distance to at least good food and an art museum. Would have been happy to stay longer.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NebraskaLatvian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, North Carolina
2 reviews
Reviewed August 22, 2010

I have stayed at the Carolina Inn on many occassions (for TarHeel sporting events mostly)! I always enjoy myself! It is important to understand that this is a boutique hotel, so every room and every stay has been different (but great) for me. Their rooms are like a box of chocolates...you never know what delicious surprise is waiting for you inside! When you know you are coming to Chapel Hill...book that day, because getting a room vacant is not an easy task. Go Heels!

Stayed November 2008, traveled with friends
Helpful?
Thank glendon17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 4 Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 19, 2010

The Good:
- Location , you can walk all around town and do not need a car while staying
- Reception area is very pretty
- We got a rate $160 bed and breakfast which we thought was good
- Food was excellent throughout
- Free internet access for guests
- Four computers for free internet access
- Pretty hotel

The Bad:
- Building work is happening at present (August 2010). Walking to our room involved going over cardboard, walking around ladders and workmen. Though I appreciate this needs to happen, customers should be warned when building working is happening at time of booking. The lack of warning shows a distinct lack of thought and customer care by this hotel.
- Bathrooms were the smallest I have ever seen in a hotel. It was hard for one person to be in there never mind two.
- Our bill missed a number of large charges which was to our advantage, but does suggest a lack of attention to detail at this hotel.
- Parking charge of $10 for self parking is mean
- Staff were generally pleasant but were not always motivated to be helpful.
- Watch out for the taxes per room per night. It added $60 a night to our bill.

We would return once the building work is complete.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 195binney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, INdiana, USA
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 9, 2010

Overall a great experience! I arrived and the hotel staff was very welcoming; they provided a fresh chocolate chip/toffee cookie upon checking-in. My room had been newly renovated (likely within the last 3 months) and it was very classy. Great linens. Modern bathroom.

I had a minor issue with my air conditioning. Upon contacting the front desk, a tech immediately came to my room and alleviated the issue. He also followed-up by calling 20 minutes later to determine whether there was anything the air conditioning was functional or if there was anything that could be done to better my stay.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nschleicher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Carolina Inn

Property: The Carolina Inn
Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Official Description (provided by the hotel):
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill

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