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“Chapel Hill's Finest”
Review of The Carolina Inn

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The Carolina Inn
Ranked #3 of 18 Hotels in Chapel Hill
Certificate of Excellence
GreenLeadersGold level
Reviewed January 21, 2008

What a wonderful southern hotel. You wouldn't know it was a Doubletree Hotel. The Southern decor and ambience makes you believe this is an independent hotel.

The rooms are small, but nicely decorated.

The prices are inflated for game weekends (we were there for a UNC basketball game), but the location is unbeatable. You can walk to football and basketball games. The hotel is in the heart of the UNC campus and you can take great walks touring the campus.

Customer service is unbeatable. Food in the restaurant is good. Nice bar with fire place and friendly bartenders.

If you are going to any event in Chapel Hill - this is a must stay!

  • Stayed: January 2007, traveled with family
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1  Thank RayMat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,364 - 1,370 of 1,402 reviews

Reviewed December 30, 2007

On first sight the Carolina Inn is charming. It's a low-slung three-storey building with a nice selection of rooms in a quiet part of a quiet town. We each received a warm chocolate chip cookie on check-in. The rooms were comfortable and decent-sized, although rather old. The lavatories flush with a booming noise and when the person in the room above mine had a late night-bath, it sounded just like an elephant jumping into a water hole.

That said, on our first night (a Friday) we slept well. The same was not true of the Saturday. Be warned that this hotel is incredibly popular for people getting married. We were there to attend a post-wedding reception and on the Saturday there were six such events. So that night I had to listen to shrieking bridesmaids and booming television sets as the night carried on and on and on. The walls are very thin and nothing is left to the imagination.

The restaurant serves functional food at breakfast but there are dangers involved. On our last day there my wife removed the lid from a container of scrambled eggs and her right hand was enveloped in a cloud of scalding steam, which hurt her badly and caused blisters to appear very rapidly. The staff did not seem all that interested in her plight.

I'd only stay here if I called up to check how many wedding parties they were expecting. I'm sure you could do better elsewhere in town.

  • Stayed: December 2007, traveled with family
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1  Thank Faience44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2007

Nice hotel but kind of overpriced. We paid about $200 for a room with 2 doubles on a Wednesday night. The lobbies and rooms were exquisitely decorated and comfortable. If you're sensitive to light you may want to put a blanket at the foot of the door as there was a lot of light coming in from the corridor at night. We were only there for one night. Just one incident upon arrival to our first room made us a little wary; it appeared that although our room was "made up, " someone had used it before we checked in. The toilet was obviously used ;both the seat and inside were "dirty" (I will not go into vulgar details but it was disgusting). Also, there were crumbs on the coffee table along with sticky rings and the magazines had been carelessly dumped onto the floor. It gave us the creeps wondering what else may have gone on in there between the time the room was cleaned and our arrival. The front desk took care of the problem immediately and moved us to another room, apologizing profusely. The new room was perfect. The breakfast buffet at the restaurant was average and overpriced; I'll order from the menu next time. A nice advantage to this place is the on site parking. We ate dinner a few blocks away at the casual "Top of the Hill" and loved the food and service. Try the crabcakes!

Stayed: November 2007
Thank LCAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2007

While it is quaint, the policy of charging daily for your car as well as heftily for a very small room, is too much.

  • Stayed: September 2007, traveled solo
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Thank Fosdick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2007

I was in town for business meetings at UNC, booking and payment were handled directly by the University. Greeted quickly and efficiently by staff despite about 4 parties checking in at the same time. Complimentary warm chocolate chip and walnut cookie hit the spot after a long day of travel and meetings. Would recommend highly to others. Parking was tight, but space could be found and hotel bar was nice as well. Only complaint would be dated tv remote and tv made viewing a little difficult at times.

  • Stayed: July 2007, traveled on business
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Thank AvgVistitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2007

Hints of old south. Nice place. Good AC. Friendly staff. However,no pool or fun facilities. Good for attending local functions otherwise minimal fun.

  • Stayed: June 2007, traveled on business
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1  Thank Stuckathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2007

I stayed in this hotel for 2 nights in the last week of March 2007. I was visiting UNC (as part of Grad recruitment day) and my stay was paid by the university. Hence, I don't know what was the cost of my stay.

The hotel is owned by and located in UNC. I was visiting the computer science dept there and this hotel is situated right across the street from Sitterson Hall (the building that houses computer science dept).

I had to share the room with two other people. There were two double beds and one cot. The room was not meant for three adults and it was difficult to move around in the room. The bathroom was was a decent size and the overall feel of the room was that of a 3.5* hotel room. In retrospect I feel that if I had stayed there alone my experience would have been a lot more pleasant, although I don't blame my unpleasant experience on the hotel (but rather on the UNC administration who organized the event).

The hotel lobby was nicely decorated. The business centre had two workstations and allowed free Internet access and printing. Everything else was okay. It is a good hotel if your business takes you to UNC. I wonder who would come to Chapel Hill for a vacation.

  • Stayed: March 2007, traveled on business
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Thank Sigmetrics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Carolina Inn

Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Price Range: $200 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Official Description (provided by the hotel):
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill

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