This is a very nice hotel for the Research Triangle. It's right in the middle of Chapel Hill within easy walking of all the stores. Also, because it's next to UNC and a few parks, my morning jogs were a pleasure. Just know that they call it Chapel Hill for a reason. Anyway, I wouldn't hesitate to stay here again, but it did have a couple of issues here and there that I'll get into.
The rooms were very comfortable, very clean and nicely sized. The king bed had terrific sheets and plenty of soft feather pillows. Wifi worked instantly and didn't fail us the entire trip so kudos there. Also, it was nice that the room had a sitting area with a couch so it was easy to relax when we weren't touring around the area or meeting up with friends.
Service and hospitality benefited from Southern charm. Everyone was SUPER friendly and courteous and greeted us with big smiles every time we went into the hotel.
Garage parking was on site and covered (it rained hard one night so this was appreciated). Also, breakfast was included in our fare. Moreover, it was terrific each morning. Couldn't believe how good the orange juice was, nicely rich coffee, fresh sausage and terrific french toast. Even the eggs were freshly made rather than powdery. It was a pleasure each morning.
So, some of the issues: first, one of the lights in the bedroom was blown and maintenance never got around to repairing it even though we had notified the front desk. Second, the towels could be better. They just didn't feel luxurious. Moreover, the washcloths in particular were paper thin.
Anyway, other than that, the stay was pleasant and as I mentioned, we'd happily stay there again.
- Official Description (provided by the hotel):
- We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more less
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- Also Known As:
- Franklin Hotel Chapel Hill