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“They take the time to know us here...”
Review of The Franklin

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The Franklin
Ranked #4 of 18 Hotels in Chapel Hill
Certificate of Excellence
North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“They take the time to know us here...”
Reviewed October 28, 2012

Just finished another game weekend at the Franklin Hotel. We have been coming here for the last 3 seasons. We started out splitting our weekends between the historic Carolina Inn and the Franklin. But the Franklin won our hearts. Don't get me wrong the Carolina Inn is a tradition and a wonderful hotel. But the Franklin is our favorite because it offers the following:

1- a modern hotel with large rooms beautifully decorated, a spacious living area with sofa and desk, an in-room fridge and separate bath and dressing/make-up table.
2- an elegant dining room with delicious (and free) buffet breakfast.
3- a passionate staff that has not changed in the three years we have been coming here.
4- a fun bar that is there mainly for the guest's enjoyment.
5- a location that is walking distance to the university and the best area restaurants. We park our car and don't get into it again until we leave town.
6- free parking

We feel like family when we visit. There are some downsides. Outside of the complimentary breakfast and a bar menu there is no true restaurant or room service. But isn't it more fun to explore Franklin St and support the local scene?

Thank You Franklin Hotel!

Room Tip: We like the rooms on the back of the hotel for quiet and sun exposure.
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  • Stayed October 2012, traveled as a couple
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Helpful?
2 Thank jjchev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (89)
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English first
Saint Louis, Missouri
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 25, 2012

I cannot say enough about this hotel and it's employees. Rooms were spotless, staff was helpful and food was tasty. We had fourteen travelers who stayed two nights and met two days in their conference room, Grand Terrace West. Joel, Luke and Mark made this a pleasant and productive visit. Meeting rooms have floor to ceiling windows, breakfast was very good and the bar area was nice with fireplace and patio, depending on weather. Thanks again!

  • Stayed October 2012, traveled on business
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Helpful?
Thank dssand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Pennsylvania
Level 6 Contributor
140 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 25, 2012

In December 2011, we stayed here for the Christmas holidays, since our newest grandson was less than a year old, and space was at a premium. It was close enough that we could walk to their home in Carrboro. I enjoyed a specialty called a Tartini, which was blue and delicious. The room looked out on Franklin Street where we could see favorite stores and restaurants, as well as the unseasonable--for them--snow! Breakfasts were delicious. Our Vermont family joined us for one, and all of them stopped in, including the baby, to see what a nice room we had. I would certainly recommend it for the value, location, and tasty breakfasts. The indoor parking was a plus!

Room Tip: Usually, the hotels choose the room for the guests, but If on inspection, there is something that do...
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  • Stayed December 2011, traveled with family
    • Value
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Helpful?
Thank MartiAbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 22, 2012

This was our second visit to the Franklin Hotel and just as delightful as the first! The rooms are wonderful, from the oversize balcony to the soft linens and comfy mattress and pillows. On our last visit we had a sitting area which added a lot of space to the room as well as an oversize bathroom. They did not have that room available but this room, although smaller, was still as lovely. The hotel is in a perfect location to walk to UNC campus, Starbucks, nice shops and several phenomenal restaurants. The shining star is the staff; they are warm, helpful, knowledgeable and will go out of their way to make your stay as pleasant as possible. It is truly a treat to stay here!

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank EMCFairfax_Virginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 15, 2012

We stayed recently at The Franklin Hotel and had a wonderful stay. The staff was very friendly and helpful, the hotel was in a perfect location for visiting The University of North Carolina, and the rooms were very nice.

  • Stayed October 2012, traveled with family
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    • Location
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Helpful?
Thank pgfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2012

Have stayed at The Franklin and the location is outstanding...right on Franklin Street. parking is convenient, but the best thing is the staff. They are led by a friendly, detail oriented manager in Jay Patel. Not only are they helpful, it is clear they want to earn your business. I have stayed at The Carolina Inn as well and the service at the Franklin is far superior. Alicia at the front desk is a jewel...

  • Stayed August 2012, traveled with family
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Helpful?
Thank pieolife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2012

My family was visiting from New York and this was the best place in the area for them. Yes, The Siena is charming, but this modern hotel was more their speed. The staff was accommodating to my disabled father and very kind to my picky mother. Kudos to the staff for tolerating them!! :)

  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Franklin

Property: The Franklin
Address: 311 W Franklin St, Chapel Hill, NC 27516
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Official Description (provided by the hotel):
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 
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Also Known As:
Franklin Hotel Chapel Hill

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