We went to 411 West for a New Years' Dinner with a number of friends. I can honestly say that this was some of the best service we've ever had at this popular Chapel Hill dining spot. Most of the food that our group had was very good; however, those of us whose meals included shrimp were disappointed as the shrimp were overcooked and dry. I'd definitely eat here again, but will try something other than the shrimp.
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