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“Friendly staff”

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Hampton Inn and Suites Chapel Hill / Durham Area
Ranked #5 of 18 Hotels in Chapel Hill
Certificate of Excellence
NASHVILLE
1 review
“Friendly staff”
Reviewed October 30, 2013

Every employee we encountered was extremely friendly. For the price, very clean rooms, Comfortable beds, nice choice of cable channels to watch, clean bathroom. Overall great stay, definitely will stay there again and have already recommended hotel to others.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank JULIA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine C, Manager at Hampton Inn and Suites Chapel Hill / Durham Area, responded to this review, December 11, 2013
I would like to Thank You for writing a review about our hotel. We are glad that you enjoyed our location and staff members. Reviews like yours really give our staff extra motivation when it comes to customer service Please come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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719 reviews from our community

Traveler rating
    509
    148
    38
    11
    13
See reviews for
300
82
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Asheville, North Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 27, 2013

Great staff, very attentive. Love the shuttle service! Would stay again in a heartbeat. Thank you for the great service! Not sure why this review has to be a minimum of 200 characters in order to post, but there it is.....

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank stcroixusvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine C, Manager at Hampton Inn and Suites Chapel Hill / Durham Area, responded to this review, December 2, 2013
Thank you for staying, we appreciate your kind comments and look forward to you returning on your next trip to town.. I will let the staff know you appreciate the wonderful job they are doing. Please let me know if there is anything else I can assist you with.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 26, 2013 via mobile

Overall this is one of the nicest, cleanest, friendliest Hampton Inns I have ever been too. The breakfast and coffee each morning was good and the service was as well.

The problem we had at this hotel is that the AC/heating unit was noisy and it kept us up half the night, each night we were here. I had to continually get up and bang on it to keep it from rattling. We sleep fairly cold so I turned the heat on in the morning and the heating unit set the smoke detector off at 6:00am. Not a great way to wake up.

This hotel should be 5 stars cut they might want to inspect their AC units.

Stayed October 2013, traveled on business
Helpful?
Thank akribos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine C, Manager at Hampton Inn and Suites Chapel Hill / Durham Area, responded to this review, December 2, 2013
Thank you for your review and for choosing us for your accommodations. I will be sharing your review with our staff to put some corrective measures in place. I appreciate the kind words and hope we can serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, Maryland
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 26, 2013

First off... the room was excellent...great beds. Rooms were laid out well
It was very quiet, comfortable and clean
The staff was helpful and polite.
Breakfast was well stocked and fresh
BUT no one except a pizza shop delivers there. They did have frozen food which you could buy and nuke in the kitchen . This knocked off a few points.
It was quite a chore to find....

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimVallejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston-Salem, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 23, 2013

We stay here a lot and it's normally great, but I highly recommend putting your do not disturb sign on the door even if you're checking out that day. This last time that we stayed, the maid service knocked at 9:10am and then again 30 min later. He even opened the door when I didn't get there quickly enough!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank melisweet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Largo, Florida
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 21, 2013

All Hampton seem to be user friendly, and this one certainly was. Prices vary on weekends in the fall when there are football games, but Sunday through Thursday nights are more reasonable. Very clean rooms, very nice breakfast area with lots of UNC sports photos. Coffee, etc. in the lobby. An enjoyable stay. Air conditioner was a little noisy but we slept fine.

Room Tip: Ground floor may be noisy.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gandhinagar, Gujarat, India
1 review
Reviewed October 20, 2013

Very nice rooms... staff is very supportive which reflects overall management of the hotel... complimentary snacks on Tuesday & Wednesday... very well connected to the highway. restaurant not available.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Divyang W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Chapel Hill / Durham Area

Property: Hampton Inn and Suites Chapel Hill / Durham Area
Address: 6121 Farrington Rd, Chapel Hill, NC 27517-9467
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chapel Hill
#4 Romantic Hotel in Chapel Hill
#4 Family Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn and Suites Chapel Hill / Durham Area 3*
Number of rooms: 91
Official Description (provided by the hotel):
Where cutting-edge research and Southern ivy traditions meet...welcome to the Hampton Inn & Suites Chapel Hill/Durham. The area around our Hampton Inn & Suites® hotel in Chapel Hill/Durham boasts some of the most respected and historic universities in the United States. When you're staying with us, you're on hallowed North Carolina ground-a collegiate home to hundreds of thousands of alumni. Traditions here date back to 1789. And yet despite all the venerable history and institutions, both Chapel Hill and Durham buzz with a vibrant hum of activity. From concerts to theater, from football to poetry-you'll find it all here, near our hotel in Chapel Hill. So come stay with us at the Hampton Inn & Suites hotel in Chapel Hill/Durham. We think you'll enjoy a visit to our area, where cutting-edge research and Southern ivy traditions meet. ... more   less 
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Also Known As:
Hampton Inn And Suites Chapel Hill / Durham Area Hotel Chapel Hill
Hampton Inn Chapel Hill
Chapel Hill Hampton Inn

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