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“Caring staff, quiet rooms, and good food”

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The Siena Hotel, Autograph Collection
Ranked #2 of 18 Hotels in Chapel Hill
Certificate of Excellence
Reviewed May 26, 2014

Things couldn't have worked out better for us at the Sienna Hotel, a quiet gem of a place located just off 15-501 in Chapel Hill (also very close to Trader Joe's, for those of you "in the know…"). A bonus for us was that it's part of the Marriott Autograph Collection, so we earned MR points for our stay. I can't say enough good things about the staff--every one of them was superlative in service, gracious, kind, and went out of their way to make us feel welcome. One person in particular, Ryan, was really considerate, and gave my wife great suggestions on how to properly deal with a painful muscle in her leg.

The room was spacious and quiet, with marble floors and an upscale frameless shower in the bathroom. Cookies were served every afternoon at the front desk, and fresh fruit was available every morning.The breakfast was sumptuous, delivered with timely service by a smiling waitress who remembered my name after one visit to the restaurant. Turn down service was provided every evening, accompanied by CHOCOLATES!

All in all, it was a very impressive hotel (in spite of the lack of a pool or a grand ballroom) because the staff made us feel at home from the time we set foot in the parking lot, until the minute we left. If we're ever in Chapel Hill again, we know where we want to stay!

  • Stayed: May 2014, traveled on business
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1  Thank Goldenbear70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 - 258 of 478 reviews

Reviewed May 19, 2014

I've been putting off writing this review because frankly I couldn't find the right superlatives that didn't sound trite and overblown. What a nice hotel. What a perfect place for three friends on a garden-viewing roadtrip to spend a couple of nights. The friend who came from England was having problems with the sudden, very early heat; The Siena Hotel gave her a wonderful refuge where she could cool off in her room or in the lobby or in the wonderful, wonderful seating area in front of the hotel.

Outside the front doors and along the front of the lobby are various seating areas with modern rattan couches and chairs or comfortable table and chairs for eating. All are under cover and while you look out to the parking area and street, the shrubs, fountain, and benches make the area feel secluded and very enjoyable. The lobby has several seating areas, including a large table and chairs for spontaneous get-together. The bar, located in the lobby, has great tables and sumptuous chairs for a leisurely drink or meal -- in fact, after eating in the restaurant, we found we enjoyed eating in the lobby area better because there was more to see (after all, we had spent many days together on the road already....).

The food was spectacular -- the focus of course is on Italian and the seafood is fresh and pasta is inventive and al dente. Breakfast was excellent, with even lowly english muffins presented creatively on a rectangular plate with pats of butter and jelly.

Our rooms (two adjoining) were just wonderful. The beds were very comfortable with a variety of covers and pillows sufficient that three menopausal women all found a combination that worked very well for a good night's sleep. The turn down service is fun -- chocolates! The chair and ottoman in the room is a nice touch and very comfy for relaxing in (but if you get up before your roommate and want to sit for a bit, the leather makes a noise everytime you move which wakes them up.....). The bathrooms are GREAT -- big and lined in marble with a large tub (shower is in the tub). Our only very, very minor gripe was no place to put a towel to have it handy after taking a shower except to hang it over the curtainrod, which was problematic for the short member of our party.

The staff was without exception friendly and helpful -- the maids smiled and said hello, the front desk could not help us too much, all the restaurant folks were warm and friendly, and the various folks who worked in the lobby were always reaching out to people to help and say good morning. The hotel has a shuttle van that is very, very handy; we used it to go into Chapel Hill for dinner and the driver was really nice, friendly, and drove very well.

Should any of us have a reason to go to Chapel Hill again, we will definitely stay at The Siena Hotel -- it is a very romantic and beautiful hotel with excellent service.

  • Stayed: May 2014, traveled with friends
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1  Thank Roxanneboscobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2014 via mobile

A weekend get away at this hotel is memorable. Newly remodeled with spacious rooms and friendly staff. The breakfast was elegant and refreshingly tasty. The grits are creamy and the applewood bacon is crisp. Try the breakfast omelet or brochetta for a treat

Stayed: May 2014, traveled with friends
Thank Dwightcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

The Siena Hotel was wonderful from the moment they welcomed me until I left the next morning. They provided information about the city, were very welcoming and extremely warm and friendly. There was a shuttle service to bring me downtown and the driver was very nice and recommended places to dine. The roomwas very nice In the afternoon, there was lemonade and cookies in the lobby. A great stay.

  • Stayed: May 2014, traveled on business
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Thank foresterc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

we booked the hotel to house our guests over graduation weekend. the baths are lovely after the remodel, beds are comfortable 9 a rariety in a hotel king. on the down side
they made you reserve for three nights instead of 2 wasting a lot of money for my party because we did not need to stay there three nights. the staff was accommodating and responsive. best of all they have shuttle service which will drive you to campus and pick you up there after the graduation ceremony. we did not eat there. sunrise bisquit kitchen a one block walk up the hill. can't beat them. sat morning farmer's market three blocks away at university mall was a delight. University mall has southern season( gourmet foods et al) , branching out ( antiques and clothes), kitchen works (a super kitchen store) to occupy the shoppers in your group.
cons: dogs are allowed on the property so barking at 11pm on the restaurant terrace does occur. all in all an enjoyable weekend had by all.

Room Tip: suite and jr suite are both spacious. may want a room on the back side to avoid the terrace conver...
  • Stayed: May 2014, traveled with family
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2  Thank afrdurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

This is a lovely boutique hotel near UNC/CH. It is quiet and located in a lush garden setting. We have stayed here on 2 occasions, both were UNC graduations…2 years apart. There was never any discussion of staying anywhere else on our most recent visit! The rooms are beautiful and recently updated. Everybody is extremely professional and helpful. The shuttle is a huge plus since parking for graduation can get crazy! Having a shuttle drop you off at your location and then pick you up at the same place is wonderful. I know we'll be back!!

Room Tip: We had a suite…large and beautiful. The junior suites are also quite roomy.
  • Stayed: May 2014, traveled with family
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Thank Roxyvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Friendliest staff overall I have seen in a hotel in a while. Extremely helpful in getting us to our appointments with the convenient shuttle to downtown Chapel Hill. Jimmy the driver knows all about the town, the food, what to order. He was great and on time for pick ups. The food in the restaurant was really good for both breakfast and lunch. The receptionist turned out to be from our small town in NC. Everyone was just very helpful and friendly from check in to check out. Room and bedding very comfortable. Loved the brightly lit bathroom with glass shower. Tubs in hotels kind of creep me out so I liked the walk in shower.
Will definitely stay here regularly if my kids end up at Carolina.

  • Stayed: April 2014, traveled with family
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Thank Mom22grand29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Siena Hotel, Autograph Collection

Address: 1505 E Franklin St, Chapel Hill, NC 27514-2852
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Chapel Hill
#2 Romantic Hotel in Chapel Hill
#3 Business Hotel in Chapel Hill
Price Range: $169 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Siena Hotel, Autograph Collection 4*
Number of rooms: 79
Official Description (provided by the hotel):
Located in the heart of Chapel Hill, North Carolina, The Siena Hotel, Autograph Collection is a gathering place perfect for retreats, meetings, weddings, and romantic getaways. Old world charm is met with modern amenities throughout the property. Rooms and suites are spacious and feature comfortable living areas, Juliet Balconies, and large marble bathrooms. Outside enjoy the southern skies to dine, lounge, or play the iconic Italian game of Bocce. Experience Il Palio, which like its namesake festival, brings people together in celebration. Chefs strive to emulate the best of the great Italian tradition of hospitality and quality at the table and in the glass. The vision is simple - use the best local and Italian ingredients as purely as possible and serve them with comfort and pride. Your Italian Villa is 1.5 Miles from the University of North Carolina, 7 miles from Duke University, and 16 miles from Raleigh-Durham International Airport. ... more   less 
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Also Known As:
Siena Hotel Chapel Hill
Siena Chapel Hill

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