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“Great hotel, best value for money”

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Best Western Plus Cary Inn - NC State
Ranked #10 of 22 Hotels in Cary
Certificate of Excellence
Antigua, Guatemala
Level 5 Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel, best value for money”
Reviewed November 8, 2013

Great hotel, nice beds, maybe bath needs an update but OK, what they need as must to change is the closets, if you are not aware mirror doors could fall down in your knees or your bag may be trapped by closet. They fix it in our room and everything ok. Nice breakfast.
Lady in the lobby is very friendly, just the men staff that is in the midnight and sometimes in morning must receive a customer service relations course...he treats customers like he is doing a favor, very dry attitude.
The hotel needs urgently a correct sign for saying is here, theres a waffle house sign in front of best westerns sign so when you turn right you enter into the waffle house parking and not the hotel and because of the hill you have to imagine is there, sign needs an urgent change or an arrow to say is here.

Room Tip: Rooms are made tooooooooo late, they must begin early.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Torraflo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 30, 2013
Thank you for submitting your review, and I am sorry that you encountered a problem with our closet door, we fixed it right away, and thank you for letting us know. I will be going over your review with our staff, and I assure you we will be addressing your customer service issues immediately as well.

Again, thank you for your review and we are looking forward to seeing you again in the near future

Thank you
Brenda Jones
Assistant Manager
Best Western Hotel - Cary NC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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555 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
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English first
Winston Salem, North Carolina
2 reviews
Reviewed November 7, 2013

Nice and quiet location. Front desk is very friendly. Room is clean and feel comfortable. Have free internet service and free breakfast. Overall I would recommend it to anyone who is tight on budget and also wanna rest well from the trip.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDZHANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 30, 2013
Thank you for taking the time to submit your review, we are delighted to hear that you enjoyed your time here with us. We look forward to seeing you again soon.

Thank you
Brenda Jones AGM
Best Western Hotel Cary N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

Good hotel to stay at if you travel with your pet. On my last stay there were several guests with their dogs and we all stayed on the same hall. Their is a new hotel being built right next to this one that is vey large and this may affect the desired location of this one due to more traffic,

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 30, 2013
Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay and you could bring your pet with you. See you again next time.

Thank you
Brenda Jones
Assistant AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cary, United States
1 review
Reviewed November 4, 2013

This hotel is Pet friendly, and very reasonable with pricing nice and clean rooms, good breakfast, Internet was fast, comfortable beds and nice pillows, No Refrigerator in room and requested one at time of reservation... need more information in room as to were the ice is located

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 30, 2013
Thank you for staying with us and giving us a good review, We hope you will come stay with us when you are in this area again.

Thank you,
Brenda Jones AGM
Best Western Hotel - Cary NC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 1, 2013

The rooms are well kept, beds are very comfortable, great location and the staff is very helpful and pleasant. Since I use it for business, the internet access is important. The internet access is easy, reliable and free. There is complimentary hot coffee and tea available at all times.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 30, 2013
Thank you for sharing your recent experience while staying here with us at the Best Western Hotel. I am pleased to hear that you enjoyed your visit here with us. We are looking forward to seeing you again next time.

Brenda Jones
Assistant Manager
Best Western - Cary NC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
Reviewed October 28, 2013

I like this hotel.... Ive stayed here 3 different times and there are changes everytime I stay there.... but the changes are for the good! I have no complaints.... Staff was friendly and helpful.... Only issue I have is the construction going on at this time that makes it hard to get to hotel entrance!

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, November 1, 2013
Thank you so much for taking the time to post a review for our hotel, those were great comments and we look forward to seeing you again next time

Thank you
Brenda Jones
AGM
Best Western Hotel - Cary NC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Point, North Carolina
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2013

This hotel was rated so highly, but not really a place for a single female traveler. Odd assortment of guest and really old hotel. Very dark in hallways and rooms. Its been a long time since there was new carpet or upholstery in the room. Breakfast was questionable hard to tell what was in the scrambled egg pan, bacon and sausage very fatty. Although very quite, got a great nights sleep and I guess fairly priced. I would not prefer to stay here again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mgmatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCGM, Manager at Best Western Plus Cary Inn - NC State, responded to this review, October 24, 2013
Thank you so much for taking the time to post your review. We are rotating our breakfast items during our renovation time to find the best items guest love the most. Again thank you and hope to see you again soon.

Brenda Jones
Assistant General Manager
Best Western Hotel - NC State
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cary Inn - NC State

Property: Best Western Plus Cary Inn - NC State
Address: 1722 Walnut St, Cary, NC 27511
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cary
#11 Romantic Hotel in Cary
#11 Business Hotel in Cary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Cary Inn - NC State 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western Plus Cary Inn And Extended Stay
Best Western Plus Cary Inn & Extended Stay Hotel Cary
Best Western Cary Hotel
Cary Best Western

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