I have been going to The Ulmstead for massages for the past three or four years (I live local). PROS: As far as the staff, they are excellent - very accommodating, top notch. The facility is clean, warm, inviting, and absolutely what you would expect from a four star hotel spa. Anything you ask for, they will accommodate and make it happen. CONS: Price is, as expected, high. Because of that, you expect the best. The therapists are very good. Each one has a different method, so be sure to try different people to find your favorites. What is an absolute rip-off is the 75 minute massage - DO NOT GET THE 75 MINUTE! I have gotten this on numerous occasions and what I found is this. All other facilities I have been to, you get a 75 minute massage! Here, however, if you spend a lot extra for the 75 minute versus the 50 minute, what you are actually getting is around 60 minutes. Completely wrong and a lot of money for 10 more minutes. Several times now, I had worn my watch. Not on purpose, just had it (except last time was on purpose because I "caught on"). My massage was scheduled for 1:30 - I was still in the downstairs holding room waiting at 1:30 p.m. My therapist didn't get me until 1:35. We then rode up the elevator, went to the room, etc. By the time I was on the table and he started it was about 1:43 p.m. I had my robe on and was headed back to the room for water at 2:45 p.m. Again, this was not the first time it happened. The 50 minute massage is always a 50 minute massage. Stay with that. It will not disappoint.
- Official Description (provided by the hotel):
- Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more less
- Reservation Options:
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- Also Known As:
- The Umstead Hotel Cary
- Umstead Hotel Cary