We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very happy with this hotel.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Garden Inn Raleigh-Cary
Ranked #2 of 22 Hotels in Cary
Certificate of Excellence
GreenLeadersPlatinum level
Poulsbo, Washington
Level 6 Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Very happy with this hotel.”
Reviewed July 12, 2013

Everything was good here. Room was nice, and quiet. Pool and Fitness room were modern and clean. Laundry was quite convenient. Breakfast was very good. Beautiful and pleasant lobby for socializing and breakfast. Staff very friendly and helpful. Good location too, near many restaurants.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, August 12, 2013
Dear ShefromPoulsbo,
Thank you for your wonderful posting! It is always our pleasure to be your home away from home when you stay with us and our staff takes special pride in providing the ultimate guest experience to every patron. Please be sure to visit us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

689 reviews from our community

Traveler rating
    450
    160
    46
    25
    8
See reviews for
214
134
28
266
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Dallas
2 reviews
Reviewed July 11, 2013

My husband and I spent two nights at the Hilton Garden Inn when we were in town for a wedding. We were very impressed with this hotel for several reasons. First of all, the staff was extremely friendly and helpful from the moment we checked in Friday evening until we checked out at 4:30 AM on Sunday. Yes, they were extremely friendly, polite, and gracious at 4:30 AM! Secondly, the room was clean and spacious. Most importantly for us, the bed was the most comfortable bed we have slept in during numerous trips over the past three years! We checked it out after noting how well we slept and discovered that the mattress had an adjustable firmness control on it. My husband and I both need really firm mattresses, and this was a terrific feature. We are not sure what the mattress is called, but we were told that the new Hilton Garden Inns have these beds. Having looked recently for acceptable mattresses to no avail on recent trips to other cities, we were so pleased with the accommodations at this hotel. We are going to stay at Hilton Garden Inns in the future where we have this great mattress! Thanks, Hilton!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blessedtoteach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear Blessedtoteach,
Thank you for taking the time to post your awesome comments on TripAdvisor! I was delighted to read that you and your husband were very pleased with your overall stay at our hotel. It is always our goal to provide you with the ultimate guest experience and we sure hope to see you and your family again, sooner than later! We would love to be your home away from home each time you visit our city so please keep us in mind on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, NC, United States
1 review
Reviewed July 10, 2013

We enjoyed our brief stay in Cary, NC and the accommodations were just right for us making it so very relaxing. The contemporary décor is fresh and inviting. The breakfast buffet is attractive and delicious. We are already planning to come back in about 6 months.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charlie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear Charlie P,
Thank you for your feedback on TripAdvisor. We always enjoy hearing our guests' feedback and we want to make sure you are 100% satisfied every time you visit our hotel. Please be sure to visit us again soon to take advantage of our wonderful new amenities!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Kentucky
Level 5 Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 10, 2013

This is a really nice, seems to be very new property that's easy to get to off the highway. It has a Great lobby and restaurants are 2 min.s away by car. Eat at the Carolina Brew Haus. Very nice. The staff was very helpful (reco on where to eat, brought towels and extra pillows quickly after call). It has a nice outside patio to sit and have a cocktail. Very nice place to stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BurlingtonWilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear BurlingtonWilly,
Thank you for taking the time to post your comments on TripAdvisor! It is always our goal to be your home away from home each time you visit our area and we sure hope to see y'all again, sooner than later!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 7, 2013 via mobile

We just stayed at the Hilton Garden Inn Raleigh-Cary for five nights. We were very impressed with the hotel staff. Everyone was polite, friendly, and extremely helpful. They allowed us to check in several hours early, which was very much appreciated. They even provided us with little things like playing cards, q-tips, and cough drops when we asked if they had any. The cleaning staff was very polite and did a great job, as well as the waitresses at breakfast. We will definitely be staying here if we visit Cary again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennS_805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear JennS_85,
Thank you for responding on TripAdvisor. We sincerely appreciate your business and value your satisfaction. It was our pleasure assisting you with your requests and needs and we look forward to providing you with the ultimate guest experience again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed July 1, 2013

Make sure you have all your ducks in a row when you check into this hotel or it will take you FOREVER to get into your room. Overall great hotel to stay in. Very clean hotel. Some of the staff were great but others not so much...One breakfast waitress was extremely nice but the other was not very friendly at all. Night Front Desk staff member Stacy was extremely nice, Jonathan was polite but had a few issues with him and the rest of my experience with the front desk staff was, well, none. They never even spoke when I came downstairs for breakfast. Seemed extremely unprofessional to me!

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gwen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear Gwen R,
Thank you for posting your review to TripAdvisor. Please accept my apology for the inconvenience you experienced during your time at our hotel. It is always our goal to provide you with the ultimate guest experience and we sure hope that you will return to give us another chance to be your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
raleigh, United States
1 review
Reviewed July 1, 2013

overall I think that its a great hotel just have a few problems but I understood that it was out of there hands and that they were just going by the rules that were given to them the pool was great. they had great customer service bathrooms were clean not just between the hours of 9-5 but all day. The food was good an very filling. I believe that you will enjoy yourself when you come an visit this Hilton Garden Inn

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shelley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, July 19, 2013
Dear Shelley D,
Thank you for your wonderful feedback on TripAdvisor! We always appreciate our guests' feedback and value your satisfaction. Thank you for allowing us to provide the ultimate guest experience to you during your time with us. Please be sure to visit us again, sooner than later!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cary
0.0 mi away
DoubleTree by Hilton Raleigh - Cary
0.8 mi away
SpringHill Suites Raleigh Cary
0.1 mi away
Holiday Inn Hotel & Suites Raleigh - Cary
Show Prices
Show Prices
Show Prices
5.3 mi away
The Umstead Hotel and Spa
3.9 mi away
Homewood Suites by Hilton Raleigh/Cary
2.6 mi away
Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Raleigh-Cary? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Raleigh-Cary

Property: Hilton Garden Inn Raleigh-Cary
Address: 131 Columbus Ave, Cary, NC 27518-6990
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 22 Hotels in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Raleigh-Cary 3*
Number of rooms: 132
Official Description (provided by the hotel):
Attending an NC State football or basketball game, concert or NHL hockey game? Uber fares from the hotel are very reasonable. The award-winning Hilton Garden Inn Raleigh-Cary in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP). Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theater, Hilton Garden Inn a great choice in Cary, NC hotels. Guests at our hotel in Cary, NC enjoy a great array of on-site services, including a complimentary fitness center with the latest equipment and personal LCD TVs. Relax in the heated indoor saline pool and hot tub, or spend the evening on one of two outdoor patios with an open-air fire pit. Stay connected at our Cary hotel in the complimentary 24-hour business center. We provide multiple event space options to fit your needs, whether it is for a wedding or business meeting. Near North Carolina State University and located behind Cary Crossroads Plaza Shopping Center in the town of Cary, North Carolina, our hotel is just 11 miles from Raleigh Durham International Airport (RDU) and less than one mile from Regency Park. We're ideal for guests on business, as we're located only eight miles from the Raleigh Convention Center in Raleigh, North Carolina. See you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Raleigh-Cary reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing