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“Pleasant Stay”

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DoubleTree by Hilton Raleigh - Cary
Ranked #4 of 22 Hotels in Cary
Certificate of Excellence
Reviewed December 31, 2013

We only stayed here one night so we could go to a hockey game at the PNC arena. The staff was very nice and helpful and the room was comfortable and clean. We were located right behind a large shopping center in what seems like a very nice part of town. Would defiantly recommend this hotel if you are staying in this area.

  • Stayed: December 2013, traveled as a couple
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Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded January 31, 2014

Mary H,

Thank you for your comments regarding your recent stay. I hope you enjoyed the hockey game while you were in town. Hopefully next time you will have a little more time to enjoy the great area and things to do around our hotel. Hope to see you soon!

Joe Francisco

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497 - 503 of 657 reviews

Reviewed December 30, 2013

Great hotel, I would not stay at any other hotel in Raleigh. Service was excellent, breakfast was fantastic. The staff went way above and beyond to make me feel like home. The hotel is very clean, one of the nicest lobbies I have seen in most DoubleTrees. This is a great value and I would HIGHLY recommend this hotel for any length of stay.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded January 31, 2014

Jill P,

We are so happy to hear that you would not stay anywhere else in Raleigh! Thank you for the glowing comments and the great recommendation! See you again soon!

Joe Francisco

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Reviewed December 30, 2013

This hotel gives wonderful service and makes you feel like you are a valued guest. The check-in was quick and easy, the staff was friendly, and our stay was enjoyable. Our family stayed here for two nights and we would stay here again.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded January 31, 2014

Cheryl C,

Glad to hear you enjoyed your recent stay wtih us! Thank you for the kind words about our service and staff! Hope to see you again soon!

Joe Francisco

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Reviewed December 18, 2013

First its cheaper to go in as just someone of the street. If you say you are military you will be charged more. Bring your own soap and shampoo, not sure if you will get any none was in this room. Had to get someone to fix phone and TV as soon as I arrived in room. Was not offered the cookie you always hear about and being a Hilton Honors does not matter other than points there.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded December 24, 2013

James S,

I aplogize your stay doesn't sound like it was up to par. As an HHonors member you should have received 2 complimentary waters at check in. I'm sorry you didn't receive your cookie at check in either. I'm sorry there was some confusion about your rate. Hopefully next time you are in the area we can get it straightened out for you and make this stay up to you.

Joe Francisco
General Manager

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Reviewed December 12, 2013

The staff at this Double Tree are terrific. Breakfast at hotel was very good. They even make omletts to order and have some organic produce and muffuns. Fitness facility was very good. Far above normal hotel expectations. Overall facility was great, but people were exceptional !!!

  • Stayed: December 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded December 24, 2013

Don S,

Thank you for the wonderful comments about our staff! Glad to hear you enjoyed everything while you were here. We look forward to seeing you again the nex time you are in the area. Thank you for choosing to stay with us!

Joe Francisco
General Manager

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Reviewed December 12, 2013

Just stay here for 3 nights on a business stay. Hotel still looks practically brand new. All the staff I talked with were very friendly and helpful. Was not given an upgrade or even put on Honors floor. Not sure that makes much of a difference as all the rooms are large and nice. Bed is one of my favorites. Very comfortable. Large flat screen tv with more channels than usual. Internet was strong and fast. Bathroom is typical with walk in shower and no tub. One small issue, you cant control the pressure from the sink. On or off!

The rooms have the typical window unit AC so probably not a place I would stay in summer when that has to run. I hate those things as they are so loud.

Breakfast was free as a diamond guest. The usual selection of eggs and bacon. They do have omelet station. Does get crowded at breakfast and limited seating so get there early. The parking is a bit limited also but there is plenty more around back where they share space with the garden inn.

Overall this is a very clean and comfortable hotel. Will be staying here when I am in town next!

  • Stayed: December 2013, traveled on business
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Thank Traveler_ko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded December 24, 2013

Traveler_ko,

First off, thank you for being a loyal Diamond HHonors member. We greatly appreciate you chosing to stay with us. Glad to hear you will be staying with us again the next time you are in town. We look forward to seeing you soon!

Joe Francisco
General Manager

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Reviewed December 11, 2013

I was in the area attending the NCAA Women's College Cup soccer championship. I booked online, but also called to advise that I would plan to stay an additional two night if my team won on Friday. The hotel was most accommodating and immediately changed my online reservation to reflect the additional two nights, which could be cancelled without penalty if we left after one night. The room was very nice and updated. There was a wall-mounted HD TV, with HD programming. The bathroom was upgraded with a glassed-in shower. The bed was dreamingly comfortable. The only negative was the in-room coffee. As usual there is never enough sweet-n-low and instead of the usual dry dairy creamer, also never enough, the hotel provided the small liquid creamers. I ruing the only cups of coffee made due to curdling creamers. So no morning coffee. Waste of coffee, supplies and effort. Otherwise, the room was quiet. We did not try the restaurant. We would stay there again, without hesitation.

  • Stayed: December 2013, traveled as a couple
    • Value
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Thank WallyB47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this reviewResponded December 24, 2013

WallyB47,

Thank you for your review and your comments. I'm glad that you would stay with us again without hesitation. Thank you for the feed back regarding the creamers. Hopefully you will get another great nights sleep in our comfy beds soon!

Joe Francisco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Ave, Cary, NC 27518-6991
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
Price Range: $93 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Attending an NC State football or basketball game, concert or NHL hockey game? Uber fares from the hotel are very reasonable. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary

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