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“Great location!!”

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DoubleTree by Hilton Raleigh - Cary
Ranked #2 of 22 Hotels in Cary
Certificate of Excellence
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great location!!”
Reviewed September 30, 2013 via mobile

The staff at this hotel is very friendly and hotel is very nice! Location is great, it literally backs up to a Target & there are many close stores & restaurants practically within walking distance & a movie theater across the street! The only thing lacking is a mini-fridge in the rooms but the front desk advised that they are available upon request when we asked!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank photochick502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
photochick502,

Thank you for your recent review of our hotel. It is always great to hear that guests loved their stay! We really pride ourselves and focus a lot of attention on our staff service and friendliness. We love our location as well! We have great restaurants and shopping within close proximity to the hotel (definitely ask our employees about their favorite places to eat close by!). And yes we do have microwaves and refrigerators available upon request. We hope to see you again soon!

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

594 reviews from our community

Traveler rating
    358
    141
    66
    23
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
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English first
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 29, 2013 via mobile

I was picked-up at the airport by a very nice and cheerful driver from the Hotel (nice when you have been traveling for 20 hours).

I was then greeted by a friendly staff at the Check-in - check-in was smooth!

Room was clean and tidy.
Bed was big and really comfy!
Bathroom clean and medium sized.

Staff at the bar was service minded and happy.
Took one beer and a excellent BLT!

The staff was very friendly and service minded. They helped me with arranging transports to outlets and book restaurants.

I recommend this hotel.
Staff is excellent and the hotel facilities were very clean. Great!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tompatiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Tompatiger,

What a wonderful review! It is always great to hear about guests who had a great stay at our hotel! It sounds like you enjoyed just about every aspect of our hotel during your stay. We hope that you come back again soon! Thank you for your time in reviewing the hotel and please let me know if there is anything I can do the next time you are in town.

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
1 review
Reviewed September 28, 2013

Pretty basic hotel. Room was a bit dirty upon arrival. I was suppose to get the rate of the rest of my group but end up paying a higher rate for the first day... Hotel bar tender was very helpful, the rest of the staff were pretty nice but not very helpful.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Omer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Omer D,

Thank you for your comments and review of your recent stay with us. I'm sorry to hear that your room was a bit dirty upon your arrival. We rank as one of the top hotels in the DoubleTree system for cleanliness scores from our guests. I will have to find out what happened and why your room didn't get cleaned as well. I also apologize about the issues with your rate. I'm not sure what the specifics were but hopefully we can get that figured out for you. I am glad to hear that our bartender was helpful and will touch base with the rest of the staff on their helpfulness as well. I hope that you choose to come back and give us another try the next time you are in the area. I would love to have another chance to show you how wonderful our hotel can be! After all, DoubleTree is where the little things matter!

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, United States
1 review
Reviewed September 26, 2013

Everything from the staff to the food was wonderful. I have been doing the long distance thing with my girlfriend for the past 2 years while she goes to law school. Cary, NC is about half way between us. We've stayed at a bunch of hotels/motels and hands down the Double Tree is the best. Friendly and accommodating staff accompanied with clean rooms make for an excellent stay. I highly recommend this hotel to everyone who can afford it.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Caylan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 13, 2013
Caylan M,

Thank you for the great review! We are happy you enjoyed your stay with us. Glad to hear that the staff was friendly and accomodating and that the rooms were clean during you stay. We hope that you continue to stay with us and will see you next time you are in town.

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 25, 2013

This is a new hotel and located near lots of restaurants. The staff was very friendly and efficient. We definitely recommend this hotel. The fitness room is better than average and the hotel facilities were very clean. Great breakfast.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DAGArlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, September 27, 2013
DAGArlington,

Thank you for your comments regarding your recent stay with us. We take great pride in our service and we are glad to hear all the staff were friendly and efficient. Thank you for the recommendation! We all love our breakfast too! We hope to see you the next time you are in the area.

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
Reviewed September 22, 2013

Wonderful stay at the Double Tree for our church's women's retreat. The breakfast was delicious. I would definitely stay here again. The beds were extremely comfortable and everything was very clean. The staff were friendly and helpful as well. I left my cell phone charger and the staff helped to retrieve it.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, September 27, 2013
Nina A,

We enjoyed having your Church's women's retreat at the hotel. I am very happy to hear that you enjoyed everything during your stay. I will pass along your comments to the rest of the staff. We hope to see you and your group back again next time!

Joe Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, NC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 18, 2013

The best "DoubleTree" I have ever stayed at...Quality of the rooms, amenities, service, restaurant was superb...I will stay at this property again and again...no problem....Hilton flag should be proud to have just a quality property..

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mustafa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, September 23, 2013
Mustafa S,

Thank you so much for your review!! It really means a lot to me and our staff to know that you think we are the best DoubleTree you have ever stayed at! We take great pride in our hotel and love everything about it too! Can't wait to have you come back!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Raleigh - Cary

Property: DoubleTree by Hilton Raleigh - Cary
Address: 500 Caitboo Avenue, Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary

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