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“a great nights sleep!”

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DoubleTree by Hilton Raleigh - Cary
Ranked #3 of 22 Hotels in Cary
Certificate of Excellence
Beulaville, Nc
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“a great nights sleep!”
5 of 5 bubbles Reviewed August 1, 2013

When we pulled up, I was thinking I should have stayed at the sister hotel behind it as this one looked older from the outside. Upon walking in, I was relieved to see a beautiful yet welcoming lobby. The desk clerk said she did not have my particular room preference available, but the room we were given was very nice and very clean! The bed and linens were so comfy, I slept like a baby...Thank You for the great stay..

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, August 12, 2013
LS-

Thank you for staying with us during your recent visit to Cary, NC. I am glad you were delighted when you walked into the hotel. It is very modern and is a step above most hotels.

The beds and the linens are fantastic and you want to just sleep all morning.

We are glad you stayed with us and not our sister property. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
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English first
Lima, Peru
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2013

There are many other hotels that have been converted into Doubletree Hotels in many parts of the country but this is a brand new construction and appears to me to be the gold standard to which all Doubletree by Hilton Hotels should be measured. My stay was exceptional and the staff was extraordinary.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 22, 2013
Fred S-

Thank you so much for the shining review on TripAdvisor. We work very hard to make sure that our hotel is comfortable, clean and provide outstanding customer service to each and every guest. It is greatly appreciated when our guest share the news with others. The DoubleTree cookies are a delight aren't they! When they come out of the over piping hot and served to our guests.

We look forward to having your stay with us again when your travelers bring you to Cary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

My husband and I are currently staying at this hotel and our total stay will be of two weeks due to business travel. The rooms are comfortable and clean. The hotel staff is very courteous, the complimentary shuttle to nearby malls is a great perk and an in house coin laundry area is a plus when staying for long periods. The famous Doubletree cookies are just awesome and overall is has been a great experience. The only reason I am not giving five stars is because our room lacks a mini refrigerator which nowadays is pretty standard in hotel rooms and would have been very useful over our two weeks stay here.

Other perks: Complimentary breakfast at the hotel lobby every day and vending machine plus ice maker in every hotel floor

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lourdes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 19, 2013
Lourdes B-

Thank you so much for the response and assisting travelers in making their decision on future stays at our hotel.

We are looking for your reservation as we speak to have a refrigerator put into your room. We do not have them in every room, but we do have them available upon request. When staying with us in the future please make a comment in your reservation for a refrigerator and we will have it in your room prior to youra rrvial.

Enjoy a cookie when you get back home tonight!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrightsville Beach, North Carolina, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

This is a Doubletree with a great staff! They go above & beyond ...Love staying here! Awesome location, shopping, close to NC State, stadium entertainment or you can walk across the street to see I-max or 15 other movies. Breakfast buffet & dinner are excellent!

Room Tip: Even room are quieter due to road on odd side!
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaycey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 16, 2013
Kaycey H-

Thank you so much for the great comments about our team and the hotel. We are very fortunate to have such a team that sincerely cares about our guest experience.

We are located in the middle of everything from shopping, entertainment, restaurants, close to all colleges and the theatre is great.

Your review means a lot to our team and to travelers visiting our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spartanburg, United States
1 review
5 of 5 bubbles Reviewed July 9, 2013

I spend a lot of time in hotels (200+ nights per year) and I always look for a DoubleTree. This hotel is a nice facility with friendly assoociates. The breakfast is quite good. Only con so far is only 1 washer/dryer for those who must launder clothes.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 16, 2013
Jeff M-

Thank you so much for taking the time to fill out the survey. These surveys definitely help the traveler in selecting a hotel to their specific requirements.

It is always nice to hear such kind works about our hotel. Our team works very hard to make sure that you feel comfortable while staying with us. Our breakfast team definitely does an outstanding job with the breakfast. There are so many options for you to chose from.

We look forward to you visiting us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, North Carolina
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 8, 2013

Stay for one night and really enjoyed ourselves. When we got there to check in there was a baseball team, but checking in was still quick and easy! Marica had a smile the whole time! She was helpful when we had questions, would stay here again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 16, 2013
CDombek-

Marcia is definitely one of our diamonds at our hotel. She is a true definition of Customer Service. We will share your comments with her.

I am glad that everything went well with your check in process. Thank you for staying with us and writing a review for other travelers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
312 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

I stayed at this hotel recently with my girlfriend on a staycation (we live in Durham). The hotel is really well located as it's not far from Raleigh attractions (though it would be a drive to the RTP) and it's near plenty of restaurants and walking distance to a movie theater. The staff here were perfect, from those at the front desk to those who worked in the restaurant. The room was one of the nicest Doubletree ones I've stayed in. I liked how it differed from other rooms with lots of chairs, different style drawers and lots of lighting. Plus, as is rare for a hotel there were finally enough outlets. Breakfast was also excellent with lots of selections and quality food.

The only detractions were a maid who ignored the Do Not Disturb sign and came in the room as I was showering.

Room Tip: Some of the rooms suffer from a lot of light pollution, being on the side away from the adjacent Hil...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sal_Paradise767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerrie D, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, July 16, 2013
Sal_ Paradis767-

I love a staycation, sometimes they are the best and you don't waste time driving to your destination! Especially when we are centrally located to so many restaurants, shopping, movies and parks.

We are glad that you enjoyed our team. We are very fortunate to have our team members that truly want to take care of our guests. Our design in the rooms are more modern and we find that our guests love the decor. It is nice to have lots of outlets to plug in all of our technology these days. I am delighted that you got to enjoy our great breakfast buffet, there is so much to offer that you could stay for a week and enjoy something different every day.

I apologize for the disturbance of the DND and will talk with our housekeeping team to make sure they are observing these signs. Thank you for letting me know.

We look forward to seeing you again in the near future for another staycation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Raleigh - Cary

Property: DoubleTree by Hilton Raleigh - Cary
Address: 500 Caitboo Avenue, Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary

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