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“Nice location, clean and new, tiny room”

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Homewood Suites by Hilton Raleigh/Cary
Ranked #7 of 22 Hotels in Cary
Certificate of Excellence
Atlanta
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice location, clean and new, tiny room”
Reviewed May 27, 2014

We booked a regular room and not a suite and were astonished at how tiny the room was. We thought we would save twenty bucks a night and just get the regular room since we would not be cooking or spending much time in the room. We were 2 adults and we were in town visiting family. There were many good things about this stay and a few kinks.
The location in an office park was a nice environment where you could go out for a run in the morning. It's right behind a Siemens training office so I imagine it is used by business people a lot. Ample free parking and a great breakfast with decent coffee! The breakfast ladies and front desk folks were very nice. Lots of room to sit and eat your breakfast both inside and outside. The pool area looked great! The downside of our room being so close to this sitting area (3rd floor, one above lobby, right behind the elevator, facing the pool) was that people were out there visiting and carrying on late into the night. One night we were wakened about 2 am by raucous laughter and conversation. The management should lock up this outside area after a reasonable time, like maybe midnight.
The room itself was very clean but only had one easy chair and a bath area so incredibly tiny! Only one person can stand in front of the sink. NO place to hang a hand towel here. The light switch to the toilet / shower room was outside the room by the sink and the celling in there was only 7' tall. Shower head does not move. Barely room to stand and dry off and the door just cleared the toilet by a smidge. The towel rack has your towel hanging all the way down to the seat of the toilet. The big picture in the bathroom needs to go. The walking area between the foot of the bed and the dresser would be a problem for a larger person. When the covers slide off the bed as they always do, it takes up this whole space. The dresser / desk was very high , like a stand up desk. There was , however, a roll out table that could be pulled out for eating on or working at while seated.
For the forgotten stuff, there was a nice little store by the front desk for essentials and food.
This hotel, like most others, does not have electrical plugs next to the bed! People want their devices charging next to the bed - not across the room!
The bed was just okay quality and the sheets were kind of coarse. Between that and the noisy guests not the best nights of sleep I've had. But we liked the overall environment and cleanliness, the rate was fair, so I give it a very good. Breakfast and the cooks/servers get 5 stars! Next time we might not stay here as it is on the far side of Cary - closer to Apex than to Raleigh.

Room Tip: The 3rd floor is actually right above the lobby. Overlooking the pool is pretty if you are close to...
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AtlantaTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
Reviewed May 26, 2014

The hotel was conveniently located, provided an adequate breakfast, and was reasonably clean. The upholstered furnishings were rather drab but in good condition. I would not hesitate to stay there again. Also reasonably priced.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lorraine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 25, 2014

Traveling with family to see family over the holiday, we stayed here for a few days. Nice two room suite. Tasty buffet breakfast and as a bonus (surprise to me at least) a light basic supper was also served. Not gourmet, but beer or wine was available. Only problem...although we arrived at check in time, we had to wait quite awhile for room to be ready(maybe staff was short due to holiday). Family got testy after long drive.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 21, 2014

Hotel staff was very pleasant. Room was clean, comfortable and quiet. In town for family wedding. hotel was recommended by bride and wedding venue. Good variety on breakfast buffet. Didn't use any of the appliances except refrigerator. Hotel is also convenient to restaurants and grocery stores.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly Springs, United States
1 review
Reviewed May 20, 2014

My daughter had a slumber party for her 12th birthday. We booked a two room suite, one for the girls and one for me! Everything was perfect. The girls enjoyed swimming in the pool, watching movies, and had plenty to eat at the breakfast buffet next morning. All the staff was helpful and courteous. I will probably do the same party next year. No stress or mess for me!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Delores H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 17, 2014

The suite was spacious, well-furnished, and comfortable, and the staff was friendly. We came in very late and the parking area was full--we were instructed to park in a fire lane. My only real complaint is based on an error in management's judgment. It is inappropriate for a hotel to have "Fox News" playing in the lobby or breakfast area, unless they don't mind offending many guests. Both Fox and MSNBC are biased news shows that will annoy guests who follow political issues, depending on their political persuasion. If management wishes to have a news show playing, their best choice is CNN (as most do)--or simply play the weather channel. In my case, as a frequent traveler, I do not return to hotels that play Fox News in public areas.

Stayed May 2014, traveled with family
Helpful?
2 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hudson, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2014

The hotel was nice. Clean and well kept. The welcome dinners and breakfast were very nice. Food was good and there was plenty. Staff, however, was extremely rude. Pool not open, all staff rude. We sat outside on a 95 degree day visiting and were refused a pitcher of ice water when sitting outside visiting with out of state family. We were told to refill our water from the lukewarm drinking fountain or buy bottles of water from the store. They refused to turn on the outdoor fireplace for us at night.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Gregory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Raleigh/Cary

Property: Homewood Suites by Hilton Raleigh/Cary
Address: 100 Macalyson Ct, Cary, NC 27511-7912
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cary
#8 Business Hotel in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Raleigh/Cary 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Raleigh/Cary Hotel Cary
Homewood Suites Raleigh Cary
Homewood Suites Cary
Hilton Cary
Homewood Cary
Cary Hilton
Cary Homewood Suites

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