We just stayed there for the U.S. Kids World Championship during the first week of August, 2011 because our son was playing the course located there. The golf staff and golf course was very nice and efficient, BUT the living conditions, customer service, and their handling of customers is TERRIBLE! I made the reservations almost one year in advance, needing a downstairs condo (for my elderly mother) and requesting an interior condo overlooking the pond area. I was told by Allen that this was not a problem since I was the first person making a reservation. Upon arrival, I was put in an upstairs condo overlooking the parking lot. Upon complaining, I was initially told that there was nothing that could be done. Further, my son had noon tee times during the tournament, and the staff "insisted" that the only time they could "clean" was at 8:30 in the morning. They then proceeded to take our bedding and failed to return it for three days. We would continually complain to the answering machine at the front desk - never, ever, did anyone ever pick up at the front desk or return a call. The place had bugs and one evening the alarm went off. After figuring out that there was no fire, we waited and waited. we tried calling the front desk but once again got an answering machine. Finally, we tried every number we had and called the grille and spoke to someone there who said that there was no fire and to ignore it!!! Finally, we called and told them that we were worried and felt we needed to call the local police and fire departments if nothing was done in ten minutes - funny how that got them to react. Just a terrible, terrible, place. With a good management company, it could be changed, but it really was a horrible expenence on the living side. That said, I would play the course there again, just would NOT ever stay there again.
- Official Description (provided by the hotel):
- Beautiful 2 bedroom 2 bath fully furnished condos. Great for golf groups. Golf packages available with over 40 courses within the Pinehurst area of the Sandhills. ... more less
- Also Known As:
- Little River Condos Hotel Carthage
- Little River Hotel