Called hotel at approximately 11:00 AM--4 hours before check in to say we had decided to drive home rather than spend the night. Was very rudely informed that cancelling the room was not an option. We have cancelled rooms before with many other hotels and never had a problem as long as it was done before 6 PM on day of arrival--not good enough for Days Inn. Cost me $125.00 even though I never stayed and I am sure they rented the room to someone else. Will never consider booking at another Day's Inn or affiliate.
- Official Description (provided by the hotel):
- Experience warm southern hospitality during your next visit the beautiful North Carolina mountains at the award-winning Days Inn Asheville West hotel. Located off Interstate 40, our Candler, NC, hotel is near Great Smoky Mountains National Park and at the doorstep of pristine wilderness and abundant outdoor recreation.Help yourself to free Daybreak breakfast buffet each morning then return to your spacious guest room, complete with a microwave and refrigerator. Stay connected to the office with free Wi-Fi Internet access, swim in our outdoor pool or picnic in the barbeque area. End your busy day with our complimentary southern supper. Our pet-friendly Candler, NC, hotel offers 24-hour front desk service and free parking, including space for large vehicles. Rooms with mountain views as well as handicapped-accessible and non-smoking accommodations are available. Kids 17 and under stay free with an adult. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Asheville West Hotel Candler
- Days Inn Candler
- Candler Days Inn