My wife and I, along with 2 friends made reservations 3 months in advance for 2 rooms (1a and 2a) at the outer banks motel in Buxton. We called a day before to confirm our reservations before traveling from central Pennsylvania to buxton NC. When we arrived at the outer banks motel to check in, the owner told us they had no records of us making reservations for 2 rooms and had nothing to offer us... She blamed it on a new employee and said he makes mistakes....... We told her we just traveled 8 hours from Pennsylvania, and called to confirm before we left. Still she was rude, did not help us and acted if it was our fault.
This was the most unorganized motel i have ever TRIED to stay at. Their front office was a mess, and it was clear why something as simple as documenting reservations for customers was a hard task for employees there.
We ended up finding a motel later in the day called the Avon motel which was a relief in our situation. Nothing is more aggravating than worrying about a place to stay on vacation.More
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