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“They took my money for a non smoking room then said no more non smoking rooms”

Super 8 Burlington NC
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Super 8 Burlington NC
Ranked #12 of 15 Hotels in Burlington
Boston
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“They took my money for a non smoking room then said no more non smoking rooms”
Reviewed November 18, 2013

Absolute scam artists! I booked through Expedia a non smoking room and paid for it on November 1st. I arrived on the 16th at 5pm and was told i had reserved a smoking room. I have asthma and have never reserved or stayed in a smoking room. The owner said well "this happens all the time you'll have to call Expedia and see what they can do." Mind you Super 8 has my money at this point but she immediately shirks her responsibility and blames Expedia. However this is a ploy by the management to extract a few extra nights out of unsuspecting travelers knowing full well she does not have the non smoking rooms to satisfy demand. Expedia repeatedly tried to get management to refund but they refused. So I was forced to rent a room at a different Hotel that night. I intend to spread the word about this operation across as many forums as possible. Plenty of rooms available on the same street for same money but much better quality.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Cabotrip07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Bowling Green
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

Service was good.
Room was clean; mattress could be improved.
Good location to Elon University.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Dale B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed October 1, 2013

Awesome place to stay at when u're travelling through NC. The BEDS were the BEST!!!! Nice and comfeee
My stay was much better than other places as it was great.
I enjoyed the experience very much. This is the second time that I have stayed at the super8 and both times I have found the stay comfortable and very, very convientent with regard to shopping, dining and just walking the mall. The rooms are comfortable and quiet and you don't get the dreaded knock at the door early in the morning to see if you want the room cleaned or bed made up. The staff that you do encounter are polite and helpful I would highly reccomend it to anyone and the price is right. It is the top of my list for my next visit.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jack604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Burlington NC

Property: Super 8 Burlington NC
Address: 802 Huffman Mill Rd, Burlington, NC 27215-5151
Phone Number:
Location: United States > North Carolina > Burlington
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Burlington NC 2*
Number of rooms: 26
Official Description (provided by the hotel):
we are pleased to announce hat we are now a completely smoke free hotel. ... more   less 
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Also Known As:
Super 8 Burlington
Super Eight Burlington
Burlington Super 8
Burlington Super Eight

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