Absolute scam artists! I booked through Expedia a non smoking room and paid for it on November 1st. I arrived on the 16th at 5pm and was told i had reserved a smoking room. I have asthma and have never reserved or stayed in a smoking room. The owner said well "this happens all the time you'll have to call Expedia and see what they can do." Mind you Super 8 has my money at this point but she immediately shirks her responsibility and blames Expedia. However this is a ploy by the management to extract a few extra nights out of unsuspecting travelers knowing full well she does not have the non smoking rooms to satisfy demand. Expedia repeatedly tried to get management to refund but they refused. So I was forced to rent a room at a different Hotel that night. I intend to spread the word about this operation across as many forums as possible. Plenty of rooms available on the same street for same money but much better quality.
- Official Description (provided by the hotel):
- we are pleased to announce hat we are now a completely smoke free hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Expedia, Cancelon, HotelQuickly and HRS so you can book your Super 8 Burlington NC reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Burlington
- Super Eight Burlington
- Burlington Super 8
- Burlington Super Eight