Rate was great for first 2 weeks in Jan 2013. Booked smoking King room due to lower rate. Arrived at 7pm and after ringing bell staff came to front desk within 30 seconds. Check in was great, staff friendly knowledgeable and friendly. Got to room and key worked. Room bedspred, sheets, pillows reeked of smoke and had lost their plumpness. Outside of that room our was clean. We put the do not disturb sign on door for first 3 days since had to work at night first weekend. After that staff cleaned room, changed sheets, and towels, cleaned bathroom. Next week staff put fresh bed spread on bed and washed pillows, vacuumed, once figured out my husband and I did not smoke and we were able to get 2 new pillows. The desk chair seat was not attached so did not use. The desk lamp plug did not work. The king mattress was lumpy and sagged in the middle as well as creeked when weight was placed on bed. It was definately time to replace the mattress and box springs. Gaps around door but air conditioner and heat worked great. We were searching for an apartment so had to stay there for 3 weeks. Outside of that the staff were friendly and placed importance on cleaning room and happy to bring more toilet paper, towels or pillows. The high speed internet service was recently upgraded and worked great. The tv was old but worked fine. Cable tv channels basic with HBO and worked great. Staff advised would match internet rate if found one cheaper than their website or in their system. Special in January on Super8 website if book a stay of 3 nights or more and would get 20pct off entire stay which we booked for first 2 weeks. When extended third week the rate was not carried over and desk clerk charged higher rate, advised system would not let them rebook at that rate when promised the previous week that they could. Moved to Affordable Suites of America that included full kitchen, cable tv with HBO,water, electric, garbage, laundry, high speed internet with wifi, clean, updated, quiet with new mattresses etc. Burlington Super 8 would be great if completely renovated including repaving their parking lot. They were replacing floor lamps when we departed so maybe they will hopefully start the rest soon!
- Official Description (provided by the hotel):
- We Are Pleased To Announce Hat We Are Now A Completely Smoke Free Hotel. ... more less
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- Also Known As:
- Super 8 Burlington
- Super Eight Burlington
- Burlington Super Eight
- Burlington Super 8