We stayed here for 1 night as a road stop on the way from GA to MD. First of all, if you want 2 beds, plan to haul everything up stairs. No elevators. I carried my stuff up the stairs and to the assigned room. When I opened the room door, the room assigned to us was either being used or had not been cleaned. The bed was unmade and TV sound loud. I called the front desk. A nice man came to the room and brought new key cards to another room. Struggling to carry my stuff, I carried it to the new room. Not great but acceptable. No more than expected. People make mistakes, right? Then went back outside to tell my husband about the change. We got more stuff to carry up the stairs, BUT now the new key card would not open the outside door! Walked to the office and the nice man fixed the cards. What a hassle. In the morning I met another guest in the parking lot that told me her tires had been slashed overnight in the hotel. Her car had been parked where security cameras could not see.
Ok. I guess I am an idiot, but I decided to give it another try for a night on the way back. The hotel is located where I need it to be and takes pets. I thought it was just one of those things and it would go better next time.
It began with a "no smoking" lobby that smelled so badly of smoke that my clothes, hair, and little dog picked it up in a matter of a few minutes. (Wish I had packed the Febreeze.) I was assigned a room and told to use door 2. Once again I am carrying a bunch of stuff and door 2 has a sign on it that reads that it is not operating! So I walk outside to another entry and go inside and walk to the front desk. Mind you that rooms are a long walk to lobby.) He said "sorry". Assigns another room so that we will not have to haul all our stuff so very far from the entry door. Meanwhile, 4 uniformed officers are standing near the lobby "investigating" a crime. I take another walk to the room, open it, and the rotten, filthy smell hits my nose. That's it! I've had it!
My final trip to the office was for a refund. We ended up driving all night arriving home about 5AM. DON'T EVEN THINK ABOUT STAYING HERE. NOT EVEN IF IT IS FREE. Sleep in your car at a rest area if necessary.
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