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“Potentially a Great Value-- but Disorganized and Inconsistent”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #106 of 229 Restaurants in Burlington
Price range: $1 - $20
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Reviewed July 6, 2013

We got food there rather late (9 PM on a Sunday) so that could have been the issue, but with a restaurant located at an exit on a major highway they should be prepared to handle travelers at all the hours they are open. The food was not consistent and it was very slow service. Its great to get food made to order, but still 20 minutes is a long time to make salads and chicken strips. The salads were very skimpy on toppings, not even filling the bowls. I would hesitate to choose Steak 'n Shake again for a quick meal. The milkshakes were great though! Everyone was friendly and tried to be helpful but they just seemed undertrained or disorganized-- so that is why the low score for service.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Laura_L224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 - 56 of 65 reviews

Reviewed June 5, 2013

When I first became acquainted with Steak n' Shake, a visit was something to look forward to. Everything on the menu was first rate. The burgers are still quite good, but the side dishes seem second rate these days. The chili (which used to be great) tastes like something from a can. Sorry I don't enjoy the experience anymore.

Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Pleasant fast order at prices comparable to other fast foods but more of a diner style. Amazing shake selection-yummo-and some great hamburgers, onion rings and hot dogs. Great side dishes that they allow you to swap such as baked beans. Our trio was happy and all found something different from the normal fast food chain that felt a tad healthier - such as i traded quacamoli for mayo and no fat in the buns as with other restaurants that almost make you feel like you are eating a bun wet with mayo and grease from the patty. Not that this is a health food haven but very clean and a tasty option to the ordinary. Prices can be brought way down with regular hamburger/hot dogs still same size without the extra toppings. Then you cant compare with other faster f oods as this will save you money.

Thank wecacnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

There are "sliders" if you just want a snack, and big shakes. The place had a nice combo of families and college kids.

Thank LoveToTravelWhenICan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

Always look forward to eating at SnS since we do not have one in the part of South Carolina where I live. The waitress was nice but very forgetful. And the Frisco Burger I ordered was not prepared correctly.

Thank Indigo55Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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