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“Excellent Value”

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Holiday Inn Express Burlington
Ranked #7 of 15 Hotels in Burlington
Certificate of Excellence
Chatham, New Jersey
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent Value”
Reviewed July 27, 2012

I made a reservation error and booked for the night prior to our arrival. Angela, at the front desk, took great pains to use my already-paid-for night for the actual night I needed. The lobby was beautiful, the gym was one of the best I've seen in a small hotel, the room was very nice and the breakfast was great. I would definitely stay here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelers6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
specialdelivery, General Manager at Holiday Inn Express Burlington, responded to this review, July 29, 2012
Thank you for taking time to share your recent experience at the Holiday Inn Express. While things will happen, we strive to take the necessary actions to ensure a smooth and comfortable visit while at the hotel. Your comments were very much appreciated and we are hopeful to be your continued hotel of choice moving forward.

Chris Adams
Regional Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Lexington
Level Contributor
117 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 9, 2012

We stayed at this Holiday Inn Express for two nights, while our granddaughter was involved in a softball tournament, at Springwood Park. The location is very convenient, located right off I-40.The decor was nice and modern. All rooms had a frig and microwave, which was convenient. My only complaint was the beds are very high. I am tall but had a little trouble crawllng into the bed at night. A child would have trouble getting in and out of bed. Also, rooms are narrow, so don't try to add a crib or rollaway bed. Very quick check-in and check-out. Has a very nice pool! Many restaurants near by.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beachgofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn Express Burlington, responded to this review, July 13, 2012
Thank you for taking time to provide feedback regarding your recent visit to the Holiday Inn Express Burlington. We were pleased to have the opportunity to provide your accommodation needs while in town to participate in a softball tournament. We continue to seek ways to provide quality services and your comments allow us to move forward in a direction that we hope to be pleasing to our guests. We hope to see you again when your travels bring you back into the area.

Thanks Again!!

Chris Adams
Regional Director of Operations
CN Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 2, 2012 via mobile

Stayed here while visiting Elon. Great location. Rooms look like they've been recently remodeled- had a beautiful 2 queen bed room. Nice flat screen tv, closet, seating, pretty bathroom. Avg continental breakfast. Small outdoor pool was nice- no clean towels but they brought some out right away. No hot tub. No movie channels or pay per view. Front desk clerks were nice. Entire place could really benefit from a handy man and some touch ups. Found a coupon at a rest stop in one of those free books- so got a great deal.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flippyWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, Florida
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 19, 2012

This hotel was formerly a Comfort Inn. After I made my reservation a full year in advance, I was told that the hotel was going to become a Holiday Inn Express and that I should call in December to obtain an updated confirmation number. I did so. I also re-confirmed my valid credit card info.
However, in February the hotel decided to recall all the reservations. I was not informed nor were many other guests. Do not book this hotel and expect a room!

Room Tip: The hotel did not honor the confirmed reservations. They did not inform the guests. There was a me...
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  • Stayed May 2012, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review, July 24, 2012
Dear Jill B,

Thank you for taking the time to provide on your experience. The transition from one hotel chain to another can be a difficult and strenuous experience. We try as best as we can to prevent the difficulties of such a task from affecting our guests, and it appears we fell short of this with your reservation. Once we again, we appreciate your feedback and hope you will give us chance in the future to show you how great we have become.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
363 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed June 13, 2012

The Holiday Inn Express in Burlington is located just off I-40 and is easy to access from the road. It's located right next door to Outback and a short drive from Alamance Crossing, a newer shopping facility that has nice places to eat and a movie theater.

Breakfast at the hotel is good, better than similar hotels in this price range. The workout room is large and has multiple televisions, one of the nicer eliptical machines I've seen in a hotel and even boasts some free weights.

The pool is outdoors (no hot tub) and has nice sitting area. It's a nice place to sit and relax whether you are swimming or not.

Overall I think you'll enjoy the hotel. I did have multiple problems with my magnetic key; you may want to get a new one every time you head to your room - that's a recommendation from the receptionist.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuyfromILMNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Georges County, MD
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 16, 2012

Great Hotel! Clean. nice bathroom. Flat screen TV. Full buffet breakfast with eggs, bagels, potatoes. Only had bacon one morning. Very friendly staff. I was traveling with my basketball team and we were very happy for the self service laundry room. We took full advantage of being able to wash and dry the uniforms right there in the hotel.Lots to eat near by.. IHOP right across the parking lot. Also Outback. Down the street you have Golden Corral, chick fila. panda express and Cook out restaurants. About 20 min drive to Greensboro. VERY SATISFIED!! Would definately stay again.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Panthermomatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cchattmon, General Manager at Holiday Inn Express Burlington, responded to this review, June 13, 2012
Thank you for expressing your warm thoughts about the Holiday Inn Express Burlington. We pride ourselves in delivering second to none service and we work hard and diligently to achieve and exceed standards. You have encouraged my team and made a loud statement that we are heading in the right direction. I look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2012

Nice hotel been recently refurbished. Quiet rooms with great new breakfast area lounge and good selection for breakfast. Close to shopping and many other local shopping areas. 2 queen beds is a bonus in rooms with microwaves and mini-fridge . 2 free computers in lobby as well as hotel wi-fi in rooms. Did not use outdoor pool but looked good. Could get coffee/juices and oatmeal in breakfast area late at night which was added value.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingLaxMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cchattmon, General Manager at Holiday Inn Express Burlington, responded to this review, June 13, 2012
Thank you for your warm comment. I would love for you to come back and continue to share your positive experience with others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Burlington

Property: Holiday Inn Express Burlington
Address: 2701 Longpine Rd, Burlington, NC 27215-9103
Phone Number:
Location: United States > North Carolina > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Burlington 2.5*
Reservation Options:
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