The poor lady at the front desk was overwhelmed. She kept trying to over compensate to placate everyone in line, just making check-in for each person take that much longer. A second employee was needed-badly.
After waiting at least 10 minutes to check in, we went to our room and everything was perfect. The executive king room was large, clean and nicely decorated. Nice mattress and nice bathroom amenities. Breakfast was good.
My husband and I stayed in 3 motels northbound and southbound on a vacation in FL. Burlington was the only city where we encountered rude, impatient people. What happened to southern charm?
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