I have stayed at the village 2 times. The first time was in June 2010 and our room was NOT clean. We found bands and tissue all over the bathroom floor. Also most of the fixture wasn't working. The ceiling fan did not work. We informed the staff about our problems, and they did come a repair most in a timely fashion.
The second time I stayed there was October 2010. This time we rented a cabin. The water pump broke for the cabin and we were without water for Saturday and Sunday. No one from the village was nice of enough to contact us to to inform us that the cabin has NO water. When we contacted Nantahala village they informed us the water would be turn on in an hour, after an hour no water, the next day still NO water. I have 2 small children and NO water to cook dinner or breakfast. I have NO water to take baths or even go to the bathroom and wash our hand. I had NO water to wash my baby bottles. Nantahala Village did NOTHING about this. They even charged us for that night. We will NEVER stay there again. I hope this was helpful to you if you are considering staying at Nantahala Village Mountain Resort and Meeting Center in Bryson City NC. There are better places to stay with more accommodating staff who will help with something uncontrollable happens.
- Official Description (provided by the hotel):
- The Nantahala Village is a landmark Great Smoky Mountains destination that caters to family vacations, weddings, corporate retreats, motor club and special interest gatherings. Rental units include Lodge rooms, Fireplace Suites, and on site cabins. Horseback riding, swimming pool, fitness room, game room, playground, mountain biking and hiking trails are all on the property. Zipline adventures, whitewater rafting, the Great Smoky Mountains Railroad and other activities are nearby. ... more less
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- Also Known As:
- Nantahala Village Hotel Bryson City
- Nantahala Village Resort And Spa