My wife and I stayed for a weekend here last month. We had a Groupon for a fireplace cabin or lodge room. We selected the fireplace cabin. We checked in without a problem. Then the fireplace went out, the pilot would not relight and there was a gas smell in the room. We were going out to explore the town and we told the front desk about it. We were told that happens when the unit is low on gas and that there should be a gas truck filling the tank.
After a few hours we returned to find the gas smell had gotten worse. Called the front desk and spoke to another person, she said the gas company was supposed to be there Friday but they didn't make it and wouldn't be able to fill the tank until Monday. They offered to move us into a lodge room and give us a discount at the restaurant. We really didn't have a choice so we moved into the lodge room.
Lodge room had 2 beds, no refrigerator, hot tub, or fireplace. We were placed between two families with young kids who kept running between the rooms, The discount for the restaurant was 25%, not really worth it, we ate offsite,
My wife and I really enjoyed Bryson City, If we return, we will not stay here again.
- Official Description (provided by the hotel):
- The Nantahala Village is a landmark Great Smoky Mountains destination that caters to family vacations, weddings, corporate retreats, motor club and special interest gatherings. Rental units include Lodge rooms, Fireplace Suites, and on site cabins. Horseback riding, swimming pool, fitness room, game room, playground, mountain biking and hiking trails are all on the property. Zipline adventures, whitewater rafting, the Great Smoky Mountains Railroad and other activities are nearby. ... more less
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- Also Known As:
- Nantahala Village Hotel Bryson City
- Nantahala Village Resort And Spa