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“Comfortable Nights Sleep”

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Holiday Inn Express Hotel & Suites Brevard
Ranked #2 of 4 Hotels in Brevard
Certificate of Excellence
Rutherford, NC
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable Nights Sleep”
Reviewed September 3, 2013

We only had one night to get away during the Labor Day weekend and couldn't find a B&B that didn't have a 2 night minimum. We chose the Holiday Inn over a local motel. We stayed in the king suite with a jetted tub. We needed to rest, relax, and sleep.
Positives:
- Room was clean & spacious
- The jetted tub was good size
- Pool is way small, but clean
- Breakfast was very nice, with hot foods, pancakes, lots of juices, bagels, English muffins, and real butter.
- The bed was so very comfortable.
Negatives:

- Price is high
- We felt we were being hurried out the next morning. They had already booked our room for the next day; in fact, the entire hotel was booked for the weekend. We woke to find a "speedy checkout" paper slid under our door. We ignored it, went to breakfast, then decided to nap for a bit before checkout. Barley asleep and the cleaning service knocked on the door then entered the room. This was hours before checkout.
When I pay $200.00 a night for a room, I've paid til 11 am checkout and I don't want to feel rushed out the door.
I'd advise anyone staying here during a holiday weekend to hang a do not disturb sign on the door and tell the desk you'll leave when you're ready to leave.

Room Tip: Stay on the 2nd or 3rd floor to avoid noise. The king suite is very spacious, quiet, and dark for go...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank werfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, October 9, 2013
Werfamily1,

Thank you for your comments and for staying with us. Sorry we inconvenienced you with a knock on the door. We hope to see you back at the Holiday Inn Express Brevard

Rob
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Sunny Isles Beach, Florida
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 22, 2013

I was able to secure a king suite for a few days at just over a buck a night. I visit the area a often as my youngest attends local college and the rates at this hotel are usually less than competitive to the contrary on this visit. The room was spacious as well as very clean/spotless upon arrival and kept that way throughout our stay, kudos to housekeeping. Staff was very hospitable, and the complementary breakfast had an assortment of hot options from fresh pancakes to eggs/omelets/bacon/biscuits etc.. On future visits will check rates and call this hotel first.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ez4u2sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 26, 2013
Thanks so much for your feedback and for staying with us at the Holiday Inn Express and Suites in Brevard, NC. I am glad you found the Hotel clean and the Breakfast to your liking. We hope to see you soon.

Rob
General Manager
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Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2013 via mobile

We only stayed here the one night but must say it was a great stay. First off, the staff was friendly, price was decent and rooms were large as well as very clean. The bed was so absolutely comfortable which I do not usually expect when staying at a hotel so this was very nice! And it is conveniently located near town and right next to entrance to the Pisgah National Forest. I would definitely recommend staying here to anyone!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaZZy_Jea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 22, 2013
Thanks jaZZy_Jea,

We appreciate you choosing the Holiday Inn Express and Suites Brevard. We hope to see you again at our Hotel.

Rob

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 19, 2013

I hate to give this hotel an average rating, but due to the quality of the pool and the breakfast I will. The HI Brevard is about as close as you can get to the entrance to the Pisgah National Forest. If you a planning a family event at the park I recommend this location as it is fairly new and the staff is nice. Plan your swimming elsewhere as the pool is super tiny. The workout facilities appeared to be fairly nice. If you want low noise ask for a room that does not have a window to the pool. There are picnic tables behind the hotel although there is not a lot of nature around. The back door entrance took a lot of tries with the key for us and other families. There are not a lot of good cable TV stations. The amenities were nice (Bath and Body Works). I did not like the breakfast buffet as much as other chains. There was a pancake machine my young daughter enjoyed as well as sausage gravy. I especially liked the late night snack area, complete with popcorn and a microwave and ice cream bars, as well as washing products for laundry. The staff was especially nice and helpful. When I called the hotel before the trip I had the idea I could walk to Dolly's to get a tube and go to the Pisgah Forest with out my car, but I would not really recommend this with kids under 12.

Room Tip: You can choose a room with a window facing the pool. If you prefer less noise select a second floor...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GypsyInTheClouds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 26, 2013
Thanks so much for your response and for staying at the Holiday Inn Express and Suites Brevard, NC. We hope you come back and see us very soon.

Rob
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
Level 6 Contributor
191 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed July 22, 2013

Other hotels in Brevard may be more rustic, but this Holiday Inn is the place to go when you're tired after a long day of driving and don't want to take chances. Front desk service was slow however. on the edge of town, so convenient to the road leading up to the Blue Ridge Parkway.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJHBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 22, 2013
Thank you for choosing us. I am glad you enjoyed your stay.We apologize for any wait you may have had at the Hotel. Please come back and see us. Thanks for your comments. We hope to see you again

Rob

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, NC
Level 5 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 18, 2013

My daughter and friends decided to make a day trip up to the beautiful NC mountains. Brevard is best known for "Sliding Rock" and some beautiful waterfalls. Unfortunately sliding rock was closed due to all of the heavy rain we have had. We hopped on the Blue Ridge Parkway and went to some very scenic places. We ended up driving in a big circle and decided we were too tired to head home so we drove into Brevard and called a few of the Hotels we say. Holiday in was very expensive, but our choices were limited, apparently there was something going on in Asheville. There were 6 people in our party so we had to pay an extra $10.00 for a roll out bed. On a positive note, the outdoor pool was nice and heated, and the hotel provided a very nice breakfast.

Room Tip: If you don't want to hear the kids in the pool ask for a room on the second floor.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deltadawn68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 2, 2013
Dear deltadawn68,

Thank you very much for sharing your experience with us. It is nice to know that you enjoyed our outdoor pool. However, I apologize you were not happy with the rates. Our rates do vary depending on the market. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. While we understand that your stay was less than satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We hope to have another chance of hosting you should your travels bring you back to Brevard.

Sincerely,

Karen G.
Case Manager
IHGCare
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Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 16, 2013 via mobile

Ok, in Brevard this is one of two hotel chains that I'm a member of. Both price themselves like they are higher end hotels. I think on my next trip il try a mom and pop because the points aren't worth the price.

Room and common areas were clean and front desk very helpful. Two days, housekeeping forgot to leave soap and we had to get it from the desk.

I read other reviews saying it was outdated and needed an upgrade but everything looked fairly modern to me.

Stayed July 2013, traveled with family
Helpful?
Thank mdangona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review, August 5, 2013
Dear mdangona,

Thank you for your feedback regarding your stay with us. We appreciate you taking the time to help us continually improve our guests services.

I am pleased that you found our hotel updates to be modern and our front desk to be helpful. However, with our rates, we ensure that we are competitive with other hotels in the area and I am sorry if you found our rates to be high.

We welcome feedback as it assists us in our never ending task to better ourselves and improve things for our guests. Kindly be assured that we treat this matter seriously as we always strive to deliver world class service to our guests. Once again, thank you for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Brevard

Property: Holiday Inn Express Hotel & Suites Brevard
Address: 2228 Asheville Hwy, Brevard, NC 28712-7676
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Brevard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Brevard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brevard 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Brevard can be found nestled in the mountains of NC near Brevard College and at the Entrance of Pisgah Nat'l Forest in the Land of the Waterfalls Hotel features include a heated outdoor pool, fitness center, free local phone calls, wireless internet access, and a complimentary Express Start breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads and pastries. We have also created the world's best tasting cinnamon roll. Guest Rooms feature one King or two Queen beds and A Whirlpool Suite is also available. Visit Brevard, NC and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Brevard
Holiday Inn Brevard
Brevard Holiday Inn
Holiday Inn Express Brevard

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