I had reviewed the hotel online and called to make reservations for my husband and I and our five year old son. I requested a double room that would consist of two double beds. Naturally one for my husband and I and one for our child. I stated this on the phone while making the reservations. We arrived to check in the hotel and we seemed to arrived during a very suspisious time of day where the hotel workers were preoccupied and we had to wait in the smoke filled office for the attendant to return. When we proceeded to check in we were informed that even though "double" was checked on the reservation card we were assigned a single bed room. The hotel had no other rooms avalilable. I booked this room over a month ago and I knew that we would not be able to find a hotel room last minute. We went to look at the room and there is no way that I would sleep in the room more less my child. So we had to go elsewhere to find a room and luckily we were able to find a room down the road and get a refund. I was very disappointed that I left the hotel smelling like a pack of cigarettes and I had to spend an hour of my vacation finding a hotel. I am disappointed in the hotel for the service, the rooms and the obvious mistake on their part of assigning me a room with one double bed for three people!
- Also Known As:
- Mountain Villa Motor Hotel Boone
- Mountain Hotel Boone