My family stayed here for the Thanksgiving holiday. We have stayed here a handful of times before. The two rooms we received were not cleaned properly to begin with. There was pubic hair all over our shower. ( was obviously not cleaned between guests), our floor was not vacuumed recently as there were a lot of stuff(Kleenex, lint, dirt) on the floor. We also did not receive a fridge in our room contrary to their website. After the first night we left the Hotel at 10am to return to our rooms at 4pm. The room was not touched by the staff. When we asked why, we were told that the house keeper left at 9:30am so we did not leave in time for service that day. The desk person came to our rooms and replenished our towels and removed our trash only. the next day we requested that the linens in one of our rooms to be changed due to spilling hot chocolate on the bed. When we returned to our rooms we found that not only did the staff fail yet again on a simple request, they also left our wet towels on the floor in the room. They actually made the bed with hot chocolate all over the linens still. When we asked the female manager on duty that conveniently did not have a name tag, about this issue she was not apologetic. She actually appeared to be bothered by our complaint. I can not believe this hotel is actually run like this. I will not stay here again. I am sure the manager will respond with the usual canned response, but to all who read this. STAY AWAY FROM SLEEP INN BOONE, NC There are many choices here in Boone. There is no need to deal with this level of incompetency.
- Official Description (provided by the hotel):
- Nestled among North Carolina's High Country, with it's majestic mountains and beautiful scenery; the Sleep Inn in Boone offers moderate rates, with outstanding amenities. Our complimentary continental breakfast is beautifully set, and our 24 hour coffee bar gives those late visitors a boost. Bring your laptop or other device, and browse the internet with our free wi-fi. During those summer months, families and couples can enjoy sunbathing or splashing in our outdoor pool area. Visit nearby downtown shopping and restaurants, or take a ride on the Blue Ridge Parkway and take in breathtaking views. Sleep Inn is just within a few miles of fun -filled and adventurous attractions; and offers discounts just right for your pocketbook.When you decide to take your next vacation to Boone, Sleep Inns' helpful and friendly front desk staff are excited to make your stay restful, fun, and affordable. ... more less
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- Also Known As:
- Sleep Inn Boone Hotel Boone
- Boone Sleep Inn