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“Very Enjoyable Stay”

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Country Inn & Suites By Carlson, Boone
Ranked #4 of 18 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
Marietta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very Enjoyable Stay”
4 of 5 bubbles Reviewed February 9, 2009

After reading other reviews, we made it a point to call back and request a view of the mountain side (not the parking lot) and a room not next to the elevator/vending area. We did get a room away from the elevator/vending (325 as opposed to 324) but had a lovely view of the towering green roofing tiles of the main entry. I think the parking lot view would have been a better view. Even though we called way in advance with our room request, they waited until we got there to tell us there were no other rooms available in our suite choice nor were any upgrade rooms available - better front-end communication would have been nice. One other thing to consider...request a room not next to the stairs!! Thurs-Fri nights were fine but Sat night and Sun morning the doors were slamming way into the night and early morning. I have no idea why!

The service was excellent. A very friendly and attentive staff even though the hotel was sold out with weekend skiers. Amazingly, I left behind my whole toiletry bag and when I called the front desk asking for additional hangers, I passingly mentioned my forgotten toiletries, she offered to bring one of everything she had. She was there with hangers and toiletry items within 10 minutes! The only thing I had to buy was contact lens solution & case.

The continental breakfast was family oriented with healthy selections for those that preferred it and make-your-own waffles that kids enjoyed preparing themselves.

Being from a busy, fast-paced city (Atlanta), the atmosphere here was refreshigly laid-back and pleasant with a light bed & breakfast feel. They provide daily newspapers, afternoon cookies and fresh popped popcorn, all day coffee and milk are available...they even brought up a cork screw (another forgotten item)!

The heated swimming pool and hot tub were a hit with the families. It was nice to see families spending time together there. We didn't go out at night but chose to stay in the and watch HBO movies & drink wine! It didn't feel much like a "hotel room" because we were able to enjoy a living room feel. There was no hotel movie rental service and no DVD/VCR in the room, so we were limited in our movie selections.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvtootravl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
Thank you so much for taking time to review our hotel. Your feedback helps us improve the hotel. We are so glad that you enjoyed the hot breakfast and your stay with us. We hope to see you again the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    244
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    67
    36
    15
See reviews for
260
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69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Halifax Nova Scotia
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed August 7, 2008

Maybe it's suffering from mid-vacation burnout, but this is not what I expect from Country Inns. Which is, dependable amenities and friendly, helpful staff.

We arrived at 6:30 pm and were given a room next to the elevator on the middle floor. When I requested a different room, the bored young man at the front desk said it was "my last room". Hmm. Wonder what he did for the people checking in behind us. There was no fridge, and we couldn't get the AC working. (Got a bad answer from Mr Bored, who sent up maintenance eventually.) But it's so noisy it kept me awake, sounded like a big truck idling. We wanted it on to mask the noise from our central location and the road, but that was overkill. The room was also musty at first, though the AC helped that. Tiny indoor pool with too strong chemical smell, so the kids were disappointed not to be allowed to use it. Amenities only average, no free movies anymore? (HBO's not the same, and no family-appropriate movies or channels after 7.) No popcorn in room. Breakfast--frozen Jimmy Dean sausage biscuits with a scary nutrition panel; I had stale raisin bran. No water in the exercise room. No lid on the toilet, what's up with that? Just felt like they were cutting corners everywhere.

You know, it's OK. Beds are clean, bathroom works, price ok. We often use Country Inns for the extra space and dependability, but this place will make us think twice before we book again.

  • Liked — having a room separate from the bedroom
  • Disliked — the front desk staff
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noelx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
We greatly appreciate you taking the time to review our hotel. We will take your suggustions into consideration in order to make our guests' visits more pleasant. We sincerely apologize for any inconvenience that you experienced during your stay. We hope that the next time you are in the area you will consider staying with us so we can change your mind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staffordshire, England
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 19, 2008

We had an overnight stay in Boone on our way from Asheville to Raleigh.

Country Inn and Suites had 'for and against'. It is a small property and situated outside the town on a main road. Our room was very spacious with spotless bed linen, clean room and bathroom. Staff were friendly and very helpful. The breakfast room looked as if it had not been vacuumed after breakfast that day, also the stairs (we were on the first floor) also needed vacuuming, although everywhere else was clean. I felt this needed to be pointed out because 'it let the hotel down'.

The breakfast was a basic continental breakfast but there was a good selection.

It has a balcony which overlooks the road and the mountains and it is lovely of an evening, or for breakfast to sit outside and watch the world go by. We sat out in the evening in the rocking chairs reading our books, it was a great atmosphere.

Across the main road there is a free bus that takes you downtown, to the university or other places in the area, it is great mixing with the locals, lots of people spoke to us as this is not a popular English tourist town.

We ate at a great cafe which was visited by the university students in the town. Downtown was full of southern charm and consisted of one main street.

As this was only an overnight stay we didn't go anywhere in the evening so I don't know what entertainment there is in the evening.

Overall loved the town of Boone and surrounding areas but not sure if we would stay at the Country Inn and Suites again.

  • Liked — Friendly and helpful staff
  • Disliked — distance from main town
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brummy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
Thank you so much for taking the time to review our hotel. Your feedback gives us ideas on how to improve our hotel for other guests. We hope that you will come and stay with us again. We would love to see you the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WALNUT GROVE, GA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 23, 2008

Pros: Very clean rooms & lobby. Staff is extremely nice. Continental breakfast is more than your typical continental breakfast. Heated indoor pool & jacuzzi. Very reasonable rates.

Cons: stay on the upper floor because you can hear everything upstairs (ie kids stomping). Room are not very sound proof. If you want to sleep in, you can hear everyone in the hallway. 45 mins from Sugar & Beech Mountain.

I would stay there again because I think it is worth the extra drive for skiing. My daughter loved having her own bed & TV. My wife & I had privacy in our own room & the maid service was wonderful.

  • Liked — Clean & maintained well
  • Disliked — location
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank 2HOTELGUEST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
We greatly appreciate you taking the time to review our hotel. We are so glad that you enjoyed your stay with us. We hope the next time you come to Boone you will stay with us again. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 6, 2008

Overall, the hotel was wonderful. Unfotunately, we got booked into Room 324. Avoid this room!!! It backs up to the elevator and vending machines. All night we heard the ice machine cycling and the elevator. We ended up having to turn the heater on to drown out the noise, but that was loud too. We moved rooms after that and slept very peacefully. Overall, I'd still go back there, but would be sure to request a room away from the vending machines/elevator.

  • Liked — Whirlpool tub
  • Disliked — Original room backing up to noisy machines
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmmarty72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
Thank you so much for taking the itme to review our hotel. We appreciate your feedback. We apologize for any inconvenience you experienced during your stay. We hope that you will come back and give you an even better experience. We are so glad that you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 19, 2007

This hotel is a newer property in Boone. It is close to Appalachian State University. I was there on business so I booked it for that reason. I enjoyed my stay here.

  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CEQUAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
We greatly appreciate you taking the time to review our hotel. We are so glad that you enjoyed your stay with us. WE hope to see you again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
1 review
5 of 5 bubbles Reviewed December 4, 2007

I have spent quite a bit of time in Boone and wanted to try this new hotel (having loved their other property the Best Western Blue Ridge Plaza). The staff was friendly, and did a good job keeping up with the rush of customers who arrived just before I did. I was in a king room and couldn't reach the edge the bed in any direction, it was wonderful. Everything was clean and in order... overall a wonderful experience! Thanks guys

  • Liked — The friendly staff
  • Disliked — that I made it to breakfast a bit late in the morning so a few things were empty
  • Stayed September 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bethtown13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie O, General Manager at Country Inn & Suites By Carlson, Boone, responded to this review, June 27, 2014
We greatly appreciate you taking the time to review our hotel. We are so glad that you enjoyed your stay with us. We hope to see you again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Boone

Property: Country Inn & Suites By Carlson, Boone
Address: 818 E King St, Boone, NC 28607-4233
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Boone
#4 Business Hotel in Boone
#4 Family Hotel in Boone
#6 Romantic Hotel in Boone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Boone 3*
Number of rooms: 68
Official Description (provided by the hotel):
High in the Blue Ridge Mountains of North Carolina is the Country Inn & Suites, Boone. Located in the North Carolina High Country, the area offers unsurpassed scenery, exciting activities and outdoor adventures for people of all ages. The Country Inn & Suites, Boone is located in the middle of it all. Come and enjoy all the area has to offer and let us pamper you with a little "Country Hospitality." We look forward to your arrival. ... more   less 
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Also Known As:
Country Inns & Suites Boone Hotel Boone
Country Inns And Suites Boone
Country Inn Boone
Boone Country Inn

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