Generally most Boone hotels are overpriced tourist traps where the price does not equate to the quality of the property or your room. My stay this time was better than a decidely bad prior stay (I literally posted pictures of problems with the room on Facebook and sent the photos to Carlson's CEO) but this place needs to get its act together. Checkin was a bit slow and while not rude there is a hospitality gap which is also quite common in Boone. Room furnishings were adequate (although the TV was out of the 20th century era) but spartan. Wallpaper border was falling off in places. Shower was terribly wimpy and room lighting was using industrial fluorescent bulbs instead of residential soft light ones (which are sold at Dollar Tree so it's not like they are more expensive). There was a strange odor in the room which took a day to air out. It was not as bad as in the room I was originally assigned which smelled of smoke. People congregate outside the lobby entrance to smoke and that drifts back into the lobby, enabled by staff keeping the front doors open.
Sadly, hotels rooms in Boone are often like choosing which brand of razor blade to slash your throat. Adding insult to injury is the ubiquitous tip envelope housekeeping staff leave in the rooms. Boone is a tourist trap area and they seem to take pride in it.More