We stayed at The Inn at Crestwood for an anniversary weekend trip and to attend a wedding. Based on the website photos and room prices, we expected a serene, relaxing mountain weekend, but the only thing we got was the mountain.
Our first room (#10) was right by the on-site restaurant and not only did we constantly hear people walking and talking, we also had a loud vibration in our room that seemed to be due to heavy machinery from the restaurant. Our shades were also missing multiple blinds and the room overall had the look and feel of a cheap hotel, not a resort (uncomfortable bed, 19" TV, cheap fixtures and carpeting). When we woke up the next day after barely any sleep, we requested a new room and also cancelled our planned third night.
Our next room (#101, the bottom of a villa) was substantially more quiet but had stains on the bedroom wall and ceiling of the shower (see photos), had no clock, and the wireless internet did not work down there. We also awoke the next morning to a dog that had been left alone in our neighbor's room and was barking and crying.
The views from the resort are truly amazing, but almost every hotel in this area is going to have amazing views. We thought we were paying extra for a luxury experience, but what we got was an old hotel that has clearly not been updated in a long time and an exasperated (but sweet) hotel staff that seemed very accustomed to poor guest experiences.
Spend your hard earned vacation dollars elsewhere.
- Official Description (provided by the hotel):
- The Inn at Crestwood is the premier inn of the High Country, offering guests cozy accommodations, special packages, wedding venues and conference facilities. Enjoy unforgettable panoramic views, distinctive dining, celebrated local art and relaxing spa services all in one harmonious setting that's just minutes from the High Country's area attractions. ... more less
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- Also Known As:
- The Inn At Crestwood Hotel Boone