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“Beats the Best Western”

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LaQuinta Inn & Suites Boone
Ranked #2 of 18 Hotels in Boone
Certificate of Excellence
Reviewed August 6, 2013 via mobile

Had to leave the Best Western in banner Elk due to a lieing GM. Found solice atb the Front desk. WONDERFUL STAFF...DOWN TO THE HOUSEKEEPER. They even gave me a heart shaped jacuzzi that was fun to take a pic of but as I was bunking with my dog. ....i had no use for. Their commercials speak the truth. Nice hotel!

  • Stayed: July 2013
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Thank billyandbobthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded August 8, 2013

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Boone La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,
Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (784)
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569 - 575 of 784 reviews

Reviewed August 4, 2013

I wanted to give 5 stars because I appreciated several aspects of this hotel-dogs allowed, almost all employees were very helpful and friendly. Things appeared mostly clean although there was mold in shower stall. The linens and furniture were a bit shabby. Breakfast was definitely blah. The deluxe 2 queen suite was great for our party.

Room Tip: For dogs owners-lower level, toward side exit for night time walking, not on front side of hotel
  • Stayed: August 2013, traveled with family
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Thank k9travelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded August 8, 2013

Thank you for your response. We are glad to hear that you enjoyed yourself. The shower has been bleached and cleaned also new linens are to delivered around the the middle of Aug. Again thank for letting us know about your stay.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.

Sincerely,

Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

We got a good rate for the night here, and we were delighted with our accommodations. The room was well decorated and clean - spacious enough for three. Lobby was nice and workout room was more than adequate. There was a quibble or two - our faucet handle was broken and breakfast a bit blah. Other than that, it's all good. If you're ok being in town and not in the woods, it's recommended!

Room Tip: Try to face away from the busy street.
  • Stayed: July 2013, traveled with family
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Thank mooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded August 8, 2013

Thank you for the comments you posted above. This is a great value for the location. Breakfast could have a little better options, we are working on getting those options that will fit in with our brand standard and our health code that we are allowed to operate under. If you have any questions please feel free to contact me at the office.

Sincerely,

Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Second night of our first cross-country road trip with our dog. The first place was really great -- I would have stayed there many nights -- and this place made me happy we were staying for just one night.

Arrived in the soaking rain and there were no parking spots to be had so we left the car in the last spot in the check-in circle overnight. Not sure what the next person to arrive could do with their car . . .

Carpet was stained. Ick! Didn't feel like the rooms were clean and took a photo of the rugs in our room when we checked in to show the desk clerk so they knew they were not made by us.

Great location for Appalachian mountains and the Catholic Church was lovely -- great sermon from the Father there.

  • Stayed: June 2013, traveled with family
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Thank txbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded August 8, 2013

Thank you for taking the time to respond about your stay. We are working diligently to get the issues fixed in the comments you left. If all goes well this will be taken care of with in the next week or so.


Sincerely,

Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

Very beautiful exterior, a lovely wrap-around porch facing the mountains. Right in the heart of Boone, but quiet and easily accessible. Pet friendly with a great little designated pet area outside that is close to the hotel. The breakfast was a little lacking in options, but the view from the porch made up for it.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with La Quinta
Thank mur420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded July 30, 2013

Thank you so much for being using such kind comments when reviewing our hotel. We are very glad to hear you enjoyed your stay. If there is anything we can do for you guys in the future please let us know.

Until Next Time:

Sincerely,

Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

For a hotel that is only five years old, this hotel was very run down and dirty. The cleanliness of the room was a disappointment. It seemed limited to emptying the trash and making the beds. The linens on the bed were of poor quality and were stained. The towels were of the poorest quality. We stayed for four nights, and I looked at the same dirt on the carpet that could have easily been vacuumed. The same pizza box and trash in the full can were in the vending area during our entire stay. The breakfast was so bad that we only ate it the first day, and ate out the rest. On the bright side, the staff were very nice, helpful, and accommodating. We even received a small credit on our bill because of our disappointment.
Overall, I would not recommend this location unless there is a major improvement in housekeeping and maintenance.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with La Quinta
Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded July 29, 2013

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta. This is not how we run our operation on a day to day basis. Please note that all of your concerns are also our concerns and will be taken care very quickly.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.

Sincerely,

Jamey Sutton
Front Office Manager
La Quinta Boone
lqfdm@hotmail.com
828-262-1234 ext.502

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A La Quinta traveler
1
Reviewed July 22, 2013

  • Stayed: July 2013, traveled on business
    • Value
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    • Rooms
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jamey S, Manager at LaQuinta Inn & Suites Boone, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about LaQuinta Inn & Suites Boone

Address: 165 Highway 105 Ext, Near US 421 Junction, Boone, NC 28607-4207
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Boone
#5 Family Hotel in Boone
#5 Romantic Hotel in Boone
Price Range: $91 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — LaQuinta Inn & Suites Boone 2.5*
Number of rooms: 77
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Also Known As:
La Quinta Inn & Suites Boone Hotel Boone
La Quinta Inn And Suites Boone
La Quinta Boone
La Quinta Hotel Boone
Boone La Quinta

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