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“Not what it used to be” 2 of 5 bubbles
Review of Hillwinds Inn

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Hillwinds Inn
Ranked #9 of 11 Blowing Rock B&B and Inns
Hastings, Florida
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not what it used to be”
2 of 5 bubbles Reviewed July 5, 2010

We stayed here often in the 1980's when the owners/builders who lived on site worked tirelessly to keep their home/business in top notch condition. The inn remains in an ideal location - walking distance to downtown Blowing Rock. The rooms are small for today's standards. Our room wason the main road but quiet. But, the bath tub didn't drain. Apparently, they were working on it, had caulked it, and drying with a fan but put us in the room any way! The windows were dirty, carpet stained, furniture beat up. Bricks were broken on the outside of the building. It is now a dog friendly motel. We love dogs but not poop in the grass and entry way and barking for $100 a night.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PatMann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, August 12, 2010
We are so discouraged to find that this guest did not enjoy their stay with us. We maintain very high standards for our product and service quality, and are very disappointed to find that our efforts are not fully appreciated. I can personally ensure that this guest's experience is not typical of any of the Village Inns properties. We are also proud to accept pets in a select portion of our property (although we do keep a selection of guest rooms that are not pet friendly for our guests who prefer not to stay in the same room where a pet has stayed). However, our standards are kept high, requiring an additional fee to cover the additional expense involved in properly cleaning the rooms after each pet stays with us. I can assure anyone reading this review, that each and every one of our guest rooms (including the exterior of the property) was completely renovated 5 years ago, something that had not been done since this particular guest stayed at this property in the 1980's. We are also continually improving our guest rooms, as part of a constant effort to maintain the upscale mountain inn aesthetics of this property. We appreciate all feedback from our guests, as it assists us in maintaining our very high standards. I do, however, wish that this guest had notified us immediately that there was a problem with their room, so we could have remedied the situation before it lead to a less than desirable experience.
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159 reviews from our community

Traveler rating
    60
    55
    20
    14
    10
See reviews for
42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Key West, Florida
1 review
5 of 5 bubbles Reviewed June 27, 2010

We arrived at the Inn and it is the coziest hotel, pet friendly, people friendly. We were greeted upon our arrival by Lisa. She was just the most so friendly and very helpful she told us everything we needed to know upon check in. She suggested many things to do while in the area and she even had direction cards to take us right to our destinations . She also suggested while we were there to take a look at the other 2 properties and we did and just loved them all.
Everyone one of the staff was most helpful and everyone seem to have a smile at all times. The breakfast was the best I think I had ever seen and the wine reception took us by surprise. We are so glad that they brought the wine back.
Great hospitality like that is so hard to find.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladybug087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, July 13, 2010
We are so encouraged to find that our guests thoroughly enjoy their stay with us! We all love spending time with our guests and making sure that all of their needs are met. Our staff is also educated on area attractions and events so that we can help with any questions guests may have about what to do while in the area. We are also thrilled to be able to serve wine during our afternoon snack reception, completely free of charge! We have also enhanced our breakfast selection recently to include a variety of hot breakfast items. This really is a special place to enjoy a restful vacation! We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 25, 2010

We visit Blowing Rock in the Spring, Summer and Fall and always stay at the Hillwinds Inn. Hillwinds Inn has very charming and comfortable rooms. The continental breakfast has a huge variety to choose from and the evening wine and cheese social is a very enjoyable time to meet others staying at the Inn. We have always met new friends and acquaintances. The staff and management are always friendly and there to help and serve. The location is excellent as it is a few short blocks from Main St, restaurants, specialty shops and the Main Street benches.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CAW91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, July 13, 2010
We are so thrilled to find that our guests enjoy their time with us so much that they come back each year! Blowing Rock is such a wonderful place to visit each and every month of the year, and there is literally something for everyone! The Hillwinds Inn has such a wonderful location that makes it easy to enjoy all that the town has to offer. We are also so happy to be able to serve wine during our afternoon snack reception and are encouraged to find that our guests are utilizing this amenity and it is appreciated for the purpose it was designed for. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 12, 2010

Employees very friendly and helpful; wonderful water pressure in room; easy walking distance to shops and park; afternoon snack a plus!

  • Stayed April 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank luvNCmtns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, April 26, 2010
We love hearing from our guests and are so thrilled to find that they enjoyed their stay! We strive to maintain the highest levels of customer service and are so encouraged to find that our employees are adhering to these strict guidelines. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 5, 2010

We stayed in the Tarheel Suite. The living room furniture was stylish and comfortable. It included a large pillow filled couch and a very relaxing chair and stool. There was a large flat screen ,HD TV, a small gas fireplace and a balcony but no chairs. The suite was equipped with a small refrig with freezer, microwave, sink & storage. The bed was luxurious. There was a second TV in the bedroom along with another cozy chair & stool. There was even a walk in closet with drawers and an ironing area. We were on an 8 day trip. This our favorite stop and the least expensive. I highly recommend the Tarheel Suite for a couple. It is on the second floor and very private.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, April 26, 2010
We love hearing that our guests were able to fully appreciate the beauty and attention to detail that characterizes the rooms at the Hillwinds Inn. People are pleasantly surprised to enter their room or deluxe suite and find a very relaxing and comfortable atmosphere. Although our property was renovated by a prominent interior designer, the focus was on an atmosphere conducive to comfort and relaxation. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville
1 review
5 of 5 bubbles Reviewed February 22, 2010

My wife and I visited during Christmas and with the ice storm we had a bad experience. However, Hillwinds management asked us to give them another try and since there was fresh snow, we drove back up to stay four days at the Hillwinds Inn. I can tell you we have a new appreciation of the Inn now, Lisa (one of the property mangers) gave us A1 customer service. The Inn is walking distance to dining and shopping. Since Christmas, we've been to Hillwinds 3 times and plan on doing so again soon.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GsmithJacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte ,NC
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 14, 2010

We stayed at the Hillwinds for one night, we took our small dog there too. It was quite small but adequate for 2 adults and 2 children. The guy on reception was very informative with regards to Appalachian Ski resort. The breakfast was nice. The only downside was the walls are vey thin and you can here the next room. All being said we had a great time and the Grille next door was lovely.

  • Stayed February 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DMomCharlotte_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillageInnsManager, General Manager at Hillwinds Inn, responded to this review, July 13, 2010
We value all feedback from our guests and appreciate even not so positive comments, as it helps us to better enhance our product and service offering. I would encourage anyone reading this comment that has never experienced our property first hand (recently or in the past, before it was remodeled) to more heavily weight the overwhelmingly positive comments posted about the Hillwinds Inn. The other positive comments accurately depict a normal experience at our inn, whereas, this negative experience is definitely an exception, and not the rule. We are proud to be one of the only inns in town that welcome pets, as they are members of the family too. We have designate a portion of our rooms as pet friendly, and the other half of the property does not accept pets. Most of our guests are shocked to find that we are even pet friendly, because it is very difficult to detect there are even pets around. We do have very high standards for a pet friendly property, and there are certain rules that those guests traveling with pets must adhere to, such as cleaning up and keeping the noise level down. The rooms have been completely remodeled within the past five years, which has greatly enhanced the aesthetics, as well as the mechanics of this property. However, while the condition of the tub is most definitely unfortunate and we sincerely apologize for the inconvenience, we appreciate being made aware of issues such as this during the time the guest checks into the room, so that we may make arrangements to upgrade them, to accommodate for a situation like this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillwinds Inn

Property: Hillwinds Inn
Address: Sunset Drive at Ransom Street, PO Box 1809, Blowing Rock, NC 28605
Location: United States > North Carolina > North Carolina Mountains > Blowing Rock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 11 B&Bs / Inns in Blowing Rock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hillwinds Inn 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hillwinds Hotel Blowing Rock

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