Checked into the Inn for a birthday trip with my family. Cute place within walking distance to historical downtown and all the neat shops and restaurants (not to mention affordable too). The two young girls that were working the front desk upon our arrival were friendly and helped with questions about where to eat and what was worth seeing in the area.
Unfortunately my son got sick the night of our arrival and we ended up having to leave a day early. We had birthday plans including white water rafting which we ended up not being able to do. I booked the Inn through a third party and was outside of the cancellation policy, but went to the front desk (this time a nice young man) was working and explained to him that my son was sick. He was very accommodating and said he'd be happy to let us check out a day early and to refund our pre-paid night and even offered to speak to the third party booking agency. Now this is GREAT customer service. Thank you so much this consideration; its times like this that make me value people in the customer service field (the job is not often easy) and makes me want to come back and stay at the Ridgeway Inn again!! I can't say the same of the White Water Rafting company who refused to refund any of our $300 that we pre-paid for. So the birthday trip was bust, but at least we got to see gorgeous Blowing Rock and at least we did not have to pay for a room which we could not stay in.
We will most definitely stay at the Ridgeway Inn again!
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- Also Known As:
- Ridgeway Hotel Blowing Rock