My daughter got married at Belmont Abbey this weekend and we all stayed at the Hampton Inn. It is the nicest Hampton Inn I have ever stayed in and they were very accommodating! Everything was spotless and very comfortable!
On the day of the wedding, a truck pulled down the power lines and poles for the hotel. While this was a bit of an inconvenience, it certainly was not the hotel's fault and there was nothing they could do to correct it. When we got back after the reception about 6:15 pm, the GM, Carolyn Barnes was still there (she had been there since early that morning) along with the head of housekeeping. As we discussed options, we were handed bottles of ice cold water - very refreshing! Carolyn was willing to accommodate us any way we requested. She went out to the street to get the latest update on how much longer it would take. It was going to be less than an hour longer and we were happy to be patient and stay there that night.
The head of housekeeping bent over backwards to make us comfortable (offering to personally make up our room for us (not necessary, just fresh towels, please) and the entire hotel cooled down quickly once power was restored. This staff really was remarkable!
- Official Description (provided by the hotel):
- Our promise to you includes a clean, comfortable hotel room. In fact, we have 85 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more less
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- Also Known As:
- Hampton Inn Charlotte - Belmont At Montcross Hotel Belmont