We decided to host a small thanksgiving away from home this year and picked Highlands at Sugar as our location and couldn’t be happier with the result. The unit we were in had plenty of space and was very cozy.
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Great location clean updated apartments. Newly renovated and a great location to sugar Mountain resort. Nice view of Banner elk. Very friendly and nice staff. No maintenance or cleaning fee which was a big plus.
My wife and I like to explore new areas during off seasons. This is a great area and the resort suited us perfectly. The view from the balcony was excellent. We would certainly recommend this resort to anyone.
The property was older, but well maintained and the kitchens and bathrooms were renovated. There are two balonies offerring excellent views of the mountains and several onsite ammenties (indoor pool, hot tub, game room, etc).
Overall it was a nice place to stay. There were only a couple issues that we experienced. We did not have extra toilet paper in the bathroom, there was no soap for bathroom sink, and the TV in our bedroom did not work. Would recommend to others.
I was promised an renovated unit over the phone when my reservation was made. Upon arrival they didn't have a renovated unit. After not being happy they gave me one and the fireplace didn't work!! That was suppose to be the highlight!! Sooooo after waiting an hour, we received a partially renovated unfinished unit that was so dirty and things were broken BUT the fireplace worked. We bit our tongues and cleaned it ourselves, way better than we walked into it!!
