my stay at the Banner Elk Inn was completely disappointing. Upon checking in, we were given our keys and given verbal directions to our cottage. To begin with, the lock on the cottage door was barely in there. It made me feel uneasy and not safe to stay there. The sheets on the bed were dirty. When I went to the main house to inform the owner of the situation, she didn't believe me and after telling her I wanted clean sheets, she simply handed me the sheets for me to change myself. The bathroom was dirty. Breakfast was nothing special and we were made to feel more like an imposition than a guest or paying customer. I have stayed in many B&Bs. Some are definitely better than others, but I have never been so disgusted by a place to feel it necessary to write a negative review. Overall it is quite possibly the nastiest and most unwelcoming place I have ever stayed. Boone is not that far away and Lovill House Inn is worth the trip. My recommendation would be go to Boone.
- Official Description (provided by the hotel):
- The Banner Elk Inn, B&B, Cottages, and Cabins -- a classic, Historic Inn, with 3 new luxurious cottages for two, a new Bark&Stone cabin for families and rental cabins. Winner of The People's Choice Award, #1 B&B in Avery County, the Inn offers perennial gardens/waterfalls & fountains/fireplaces/whirlpools/Private Baths/down comforters/cable TV/DVD library, snack bar & great breakfasts. Wireless available everywhere. In the heart of the High Country, near Grandfather Mountain, Sugar Ski Resort, Beech Mtn and Valle Crucis with easy level access. ... more less